Overview

Synoptek

We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity.

Responsibilities

Dynamics 365 Project Manager

This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning.

The Dynamics 365 (D365) Project Manager is responsible for leading projects, clients and teams using their knowledge of Conference Room Pilot (CRP), Life Cycle Services (LCS), Azure DevOps, Microsoft Sure Step and other tools and project methodologies in implementing Microsoft Dynamics ERP and CRM solutions.

Duties and Responsibilities

Manage client/project expectations , client relationship and project team
Managing resource utilization, project scope, time, budget and quality
Facilitate regular project status meetings with clients and teams and prepare documentation
Escalate potential project issues in a timely manner and develop a risk management plan with the client stakeholders
Build and track the overall project metrics
Coordinate and schedule different sessions including requirements, design, crp, uat, review and toll gate
Work on change orders and the overall RAID log
This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education

Bachelor’s degree in Business, Finance, or IT related field from an accredited college or university
PMP certification preferred
Similar industry-recognized certification including APICS, Microsoft Dynamics 365 (D365 Financial Management, CRM and others) a plus

Experience

Customarily has at least 7 years’ experience of project management experience in ERP implementation
Customarily has at least 3 years’ experience managing initiatives for Microsoft Dynamics 365/AX
Customarily has at least 3 years’ experience working in an advisory role to clients
Experience in Dynamics 365 Finance & Supply Chain Management, CRM , BI and Power Apps, preferred
Experience managing both onsite and geographically disbursed project teams, preferred
Experience using Azure DevOp methodology, Life Cycle Services, and project management tools and industry trends to plan and track complex projects, preferred
Experience as a Business Consultant knowledgeable in Finance, Trade & Logistics, Manufacturing, Projects, or HR/Payroll modules, a plus

Skills/Attributes

Synoptek core DNA behaviors:
Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses
OwnIT: Shows integrity, innovation, and accountability in completing daily assignments
Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company’s business goals
Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment
Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative
Functional business and application knowledge in Dynamics AX/D365
Strong advisory and presentation skills

Working Conditions

We live by the motto ‘work hard, play hard’ and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results.

Work is performed primarily in an office or remote environment. The final location is based on business need. May be subject to time constraints and tight deadlines. May require occasional travel.

EEO Statement

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.

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