At TechnologyXperts, we don’t just “do IT”—we guide our clients through the maze of technology. We’re growing, and we’re looking for someone who can take ownership of our projects and drive them across the finish line the right way.

TechnologyXperts, Inc. – Cleveland, OH

This is not a sit-back-and-coordinate role.

We’re looking for someone who can lead, execute, and deliver —someone who understands MSP environments, can get their hands dirty technically, and knows how to keep projects moving without constant oversight.

What You’ll Be Doing

You will own all aspects of project delivery across our client base. That means:

Running projects from start to finish
Completing technical work when needed
Leading internal team members on larger projects
Communicating directly with clients
Making sure nothing falls through the cracks

You are the person who ensures projects get done correctly, on time, and without chaos.

Key Responsibilities

Project Ownership

Take full responsibility for assigned projects from kickoff to completion
Define scope, timelines, and deliverables
Manage multiple projects at once without losing control

Execution (Hands-On)

Perform technical work when needed (Azure, Microsoft 365, networking, etc.)
Validate all work before it reaches the client
Coordinate engineers and help desk staff on project tasks
Assign work clearly and hold team members accountable
Remove blockers and keep momentum

Client Communication

Serve as the main point of contact during projects
Keep clients informed, confident, and happy
Manage expectations and handle issues professionally

Process & Organization

Maintain clear project plans and documentation
Help improve how we deliver projects as we grow

What We’re Looking For

Experience working in an MSP environment
Strong technical background:
- Microsoft 365 / Azure
- Networking (firewalls, switches, VPNs)
- Server infrastructure (cloud and on-prem)
Proven ability to manage and complete IT projects
Highly organized and able to manage multiple priorities
Strong communication and leadership skills
Ability to work independently and take ownership

Who You Are

You don’t wait to be told what to do—you take control
You finish what you start
You’re comfortable leading others and making decisions
You understand both the technical and business side of IT
You care about the client experience as much as the technical outcome

Why TechnologyXperts

Strong reputation for customer service and long-term client relationships
A team that values honesty, urgency, and getting things done
Opportunity to take ownership of a critical role in a growing MSP
A culture that’s professional, but still fun and human

Bottom Line

If you’re looking for a role where you can truly own projects, make an impact, and be trusted to deliver—this is it.

We’re not looking for a coordinator. We’re looking for someone who gets things done.

#J-18808-Ljbffr

TechnologyXperts, Inc. Project Manager Jobs

Latest Jobs

Project Delivery Manager (MSP)