SUMMARY:

The Project Manager is responsible for managing commercial and residential move processes, from start to finish. Responsible for assuring a quality move for the customer, providing outstanding customer service, and assisting the move process by communicating with the supervisor, customer, and other crew members.

KEY RESPONSIBILITIES:

Effectively manages employees, providing leadership, motivation, development, and discipline to promote quality performance.
Manages moves through on-site supervision and review of the move with the Operations and Sales departments to ensure that moves are executed as planned.
Conducts pre-move meetings with customers and appropriate personnel to ensure total understanding of what is expected, how the plan will unfold, and designated responsibilities.
On move day, manages all aspects of the move, problem solves when necessary.
Responsible for improving the quality of crew performance.
Accountable for maintaining a clean, safe, and organized warehouse.
Assist Customer Service Coordinator with major accounts.
Performs other related essential duties as assigned or requested.

MINIMUM QUALIFICATIONS:

High school diploma or general education degree (GED); related experience and/or training; or equivalent combination of education and experience.
3-5 years of moving and or relocation project management experience preferred.
Previous commercial and/or household coordinator experience preferred.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

Requires the ability to communicate effectively using speech, vision, and hearing.
This position requires physical stamina and the ability to regularly lift, carry, push, or pull up to 50 pounds.
Ability to work long hours on one’s feet and regularly walk, bend, stoop, climb, and reach.

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