Director, IT Program & Delivery Management (NAT AO)

The Director, Technical Project Management leads the planning and execution of complex technology initiatives across the organization. This role is responsible for delivering high-impact projects aligned with business strategy, ensuring projects are completed on time, within scope, and within budget.

The ideal candidate is an experienced leader with deep project management expertise, strong technical acumen, and the ability to drive cross-functional collaboration across IT, business stakeholders, and external partners.

Responsibilities

Lead end-to-end delivery of large, complex technology projects and programs
Define project scope, objectives, timelines, and success criteria in collaboration with stakeholders
Develop and maintain detailed project plans, schedules, and governance artifacts
Track progress, manage dependencies, and ensure timely delivery of milestones
Serve as the primary liaison between business leaders, IT teams, and vendors
Identify, assess, and mitigate project risks and issues proactively
Ensure compliance with organizational policies, governance, and regulatory requirements
Manage project budgets, resource allocation, and vendor engagements
Apply and implement project management best practices and methodologies (Agile, Waterfall, hybrid)
Manage cross-functional project teams

Qualifications

Bachelor’s degree in Information Technology, Computer Science, Business, or related field preferred
9+ years of experience in enterprise-level technology project management and team management delivering complex initiatives
Experience with project management tools (e.g., Asana, Jira, Azure DevOps, MS Project)

Preferred Qualifications

PMP, PgMP, or similar certification
Familiarity with cloud platforms, enterprise systems, or digital transformation initiatives
Experience managing regulatory or compliance-driven projects (e.g., SOC2, SOX, HIPAA-type environments).

Benefits

Segal’s total rewards are part of what makes us a special place to work. The current salary range for this position is $124,500 to $165,000, plus opportunity for a discretionary performance bonus based on company profitability and employee performance. In addition, Segal offers a comprehensive suite of benefits to include a non-contributory defined benefit pension plan, matching and discretionary contributions to a 401(k) profit sharing plan, medical and prescription benefits including contributions to a health savings account for eligible employees, dental benefits, life insurance, disability insurance, an Employee Assistance Program, wellness benefit reimbursements and rewards, and professional credential and tuition reimbursement. Segal also provides comprehensive paid time off including holidays, vacation days, sick leave, paid family leave and sabbaticals.

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