Project Analyst / Junior Project Manager

SMF/Certified

Reporting to

Senior Project Manager / Head of Projects

Department

Project Management Office

Location & Working Pattern

Our roles are office-based, with our offices located in London Bridge.

We currently offer a hybrid working policy which combines office and remote work (this is subject to change at any time). Currently, the expectation is a minimum of 8 days in the office per month (approx. 2 days per week, with minimum of 3 days a week expected during probationary periods). Any work from home is dependent upon high-speed, reliable broadband and is at business discretion.

The company also has a generous working from abroad policy.

Hours

Monday to Friday, 9:00 AM – 5:00 PM (35 hours per week)

About Us

thisbank was relaunched in 2026 but has operated as a UK bank under a former name from 2019.

With a rich heritage thisbank offers a dynamic environment at the cutting edge of modern banking. The bank has transformed under new leadership since January 2023. Guided by a fresh energy and strategy, we’ve embraced sustainable, impactful growth with a focus on financing energy-efficient home improvements through retail financing at the point of sale as well as other retail finance products. These loans support customers investing in their homes to become more energy efficient and environmentally friendly (via improved insulation or newer and alternative heating and cooling solutions), whilst proactively running off the legacy unsecured personal loan portfolio.

thisbank currently employs ~80 people. It is a digital bank that has no branches. We currently offer savings accounts, forward flow secured loans and retail point of sale loans, and we have big product growth plans over the next few years.

In August 2023 the Bank complimented its origination capabilities by entering into a forward-flow relationship with a third party. This approach enabled the Bank to acquire beneficial interest in secured mortgages whilst mitigating operational delivery risk by effectively outsourcing the origination and servicing aspects of this lending. These products are primarily funded by fixed-term deposits and some instant access savings.

Recognising the critical need for the Bank to reach profitability in a timely manner, the Board approved an ‘accelerated strategy’ in September 2023 for the Bank to purchase portfolios of secured consumer mortgages.

In 2024 the bank sought outside investment and was ultimately sold to a group of UK and US investors, who have continued to support the Bank’s organic and inorganic growth resulting in the Bank achieving profitability for the first time in H2 of 2024.

Through 2025 the Bank underwent a significant transformation programme which incorporated a complete overhaul of systems, processes, strategy, direction and ultimately a complete rebrand to thisbank .

2026 plans for the Bank are ones of growth, building on the new consumer focused brand and via strategic acquisitions.

thisbank is building a fair, easy-to-use and supportive banking experience for real people. We’re proud of our heritage and our commitment to trust, inclusivity and innovation. Our culture is open, positive and collaborative, we value diversity in all its forms.

Joining us means being part of a team that cares about customers, colleagues, and making a real impact.

Role Overview

The Project Analyst role is responsible for owning and supporting the successful delivery of projects across the business. Working closely with the Senior Project Managers, stakeholders, and delivery teams, the Project Analyst will help coordinate project activities, maintain project documentation, track progress, manage schedules, and produce reports.

This role provides an excellent foundation for individuals looking to develop a career in project management, offering exposure to project governance, planning, risk management, stakeholder engagement, and change delivery.

As the role will have involvement in projects spanning the entire business, the role holder will gain significant exposure to financial services, banking, commercial and corporate affairs, liaising with departments, and executives across the business. The role holder will have every oppurtunity to progress in seniority and take on more and more responsibilities as they learn and grow with us.

Key Responsibilities

Project Support

Run &/or assist in the planning, coordinating, and delivery of projects through requirement gathering, build, UAT and implementation activities.
Support the creation and maintenance of project plans, schedules, and milestones.
Monitor project progress and highlight risks, issues, and dependencies.
Track project actions and follow up with stakeholders as required.
Support project governance activities and ensure adherence to project methodologies.

Reporting and analysis

Produce regular project status reports, dashboards, and updates.
Gather, analyse, and present project performance data.
Monitor project KPIs and delivery metrics.
Maintain accurate project records and documentation.
Support resource and budget tracking activities.

Stakeholder coordination

Schedule and facilitate project meetings, workshops, and steering groups.
Prepare meeting agendas, minutes, and action logs.
Build effective relationships with project stakeholders and team members.
Communicate project updates clearly and professionally.
Maintain project risk, issue, assumption, and dependency logs.
Support the identification and assessment of project risks.
Track mitigation actions and escal

Documentation & Governance

Ensure project documentation is complete, accurate, and up to date.
Support the management of project change requests.
Assist with project audits, reviews, and lessons learned exercises.
Maintain compliance with project management standards.

Experience & Qualifications

Educated to A-Level standard or equivalent (or equivalent industry experience).
Experience of engaging and working with internal teams and external third parties
High level of emotional intelligence and interpersonal skills.
A “get it done” attitude
Experience of defining requirements, process mapping, documenting data flows and gap analysis
Experience of managing projects, ideally in a regulated financial services environment
Relevant project management qualification or training.
Experience in a regulated environment

Skills & Behaviours

Proactive approach and willingness to learn.
Has a strong ‘Can do’ attitude
Strong organisational and administrative skills.
Excellent written and verbal communication skills.
Strong attention to detail and analytical thinking.
Ability to manage multiple tasks and priorities.
Proficiency in Microsoft Office, particularly Excel, PowerPoint, Teams, and Outlook.
Ability to work collaboratively within cross-functional teams.
Exposure to project management principles or methodologies would be advantageous.
Experience using project management tools such as Monday.com would be advantageous.

We are committed to creating a diverse and inclusive workforce. We believe it makes our company stronger. We celebrate the differences that all our colleagues bring to our business and respect and embrace differences in gender identity, race, ethnic origin, sexual expression and orientation, religion and faith, age, marital status, disability, neurodiversity, social background, education and way of thinking. We're a place where you can be you.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back.

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