Our mission is to improve health equity by expanding access to cancer precision medicine.

About Trial Library

Trial Library, Inc. is a venture-backed startup founded in 2022 focused on accelerating enrollment and retention to clinical trials with an AI-platform. Trial Library is a mission-driven health technology company dedicated to improving health equity in cancer care by expanding access to precision medicine through clinical trials. We work with community oncology sites, patients, and industry partners to ensure that clinical research is accessible, navigable, and inclusive.

As a Clinical Associate Project Manager, you will work closely with the Chief Executive Officer, Chief Product Officer, Director of Operations, Provider Customer Success Manager, and Ally Navigation team to support Study Sponsors on the Trial Library Platform. This is a remote position.

You will play a pivotal role in ensuring seamless communication and satisfaction between Trial Library and sponsor study teams (our customers). You will act as the main point of contact and manage relationships with study teams for activated clinical trials on the Trial Library platform. You will build strong relationships with sponsors with a focus on close collaboration with study teams to deliver timely reports and insights regarding Trial Library services.

Your Responsibilities

Serve as the primary liaison between Trial Library and pharmaceutical study sponsors, maintaining regular communication channels, providing updates, and gathering feedback
Ownership of all sponsor study team inquiries and troubleshooting to support study teams when necessary
Deliver timely reports and insights regarding Trial Library platform’s services and performance for contracted clinical trials to sponsor study teams
Bridge the gap between Trial Library operations, provider customer success, and pharmaceutical sponsor reporting
Oversee outgoing clinical trial related materials to study teams regarding Trial Library performance and services
Oversee and deliver post-sales sponsor presentations from launch of services for a trial to ongoing performance reporting meetings
Communicate Sponsor feedback to internal stakeholders to implement changes to Trial Library software such as updates to inclusion/exclusion criteria or clinical trial site locations
Demonstrate rigor in being detail oriented in reporting obligations to study teams
Develop standardized pharma reporting procedures and best practices
Oversee all written documentation sent regarding performance metrics to study teams
Maintain up to date knowledge of Trial Library product offering for study teams

Your Qualifications

Excellent organizational and time management skills
Excellent communication skills, oral and written
Detail and process oriented
Minimum 5+ years of professional experience in oncology clinical research
Interact with internal and external customers with a high degree of professionalism
Experience with oncology clinical trials, pharmaceutical sponsor reporting needs, and trial enrollment activities
Demonstrate a bias towards action and seek to intervene before issues arise
Strong communicator and persistent, able to influence behaviors to help drive the desired outcomes
Facilitate an analytical approach and use data to drive actions
Agile and willing to adapt quickly in order to achieve desired outcomes
Demonstrated ability to exercise autonomy in engagement of sponsors

Core Values

Ally is our favorite moniker
The most inclusive approach is worth the work
Celebrate measurable improvements in equity outcomes
Fearless advocates for belonging
Incentives matter to stakeholders choosing our products
Taking initiative is actually giving
We are accountable for the experience of patients and providers
Empathy and humility are the real dynamic duo

Trial Library, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Project Management and Information Technology

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