Hybrid working: 2–3 days per week in Newcastle upon Tyne

TrueNorth are supporting a large UK retail organisation delivering a major technology and operational transformation across its retail estate.

We are looking for an experienced Retail Project Manager to lead detailed, hands‑on delivery across retail technology, business change and legacy‑system decommissioning.

The role

You will turn scope into a detailed and deliverable plan, then drive that plan through functional delivery, development, testing, data, cutover and business readiness.

This role requires someone who works close to the detail, understands the critical path and identifies delivery problems before they appear in programme reporting.

Key responsibilities

Build and manage detailed task‑level project plans
Establish clear owners, durations, dependencies and milestones
Drive day‑to‑day delivery across multiple workstreams
Coordinate SIT, UAT, defect resolution and readiness gates
Identify and manage cross‑project dependencies
Support cutover planning and legacy‑system decommissioning
Maintain meaningful risks, issues, assumptions and dependencies
Produce clear, evidence‑based delivery reporting
Work closely with retail operations, commercial and technical stakeholders
Hold systems integrators and partners to their delivery commitments
Remove blockers and elevate emerging problems early

What we’re looking for

Experience delivering complex technology projects within a large organisation
Strong planning skills, including critical-path and dependency management
Experience coordinating test cycles and delivery gates
Practical, disciplined RAID management
Confidence working across technical, business and operational teams
Strong stakeholder management and communication skills
A proactive approach to delivery, escalation and problem‑solving

SAP S/4HANA, retail operations, POS, shop systems, stock, waste or legacy ERP decommissioning experience would be particularly valuable.

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