Project Manager

Fully Remote - We are happy for this person to be based in the UK or the US

£30-55k dependent on experience

What does this role achieve?

At UBIQ we are always daring to be different, and that doesn’t stop at our creative work!

Our Project Management team is dynamic, fun, and energetic, and we’re always striving to provide an outstanding client experience.
A focus on genuine client satisfaction is at the heart of everything we do, and it is this, combined with our data-driven design approach and pioneering Digital Experience Platform, that makes us truly different from other offerings in the marketplace.
As UBIQ continues to grow, we are looking for a motivated, detail-oriented Project Manager to join our team and manage a portfolio of exciting projects; helping to develop and secure UBIQ’s position as the provider of choice for schools who want to do things differently.

What are your key deliverables?

Managing a portfolio of website projects for independent schools from kick-off launch.
Being the primary point of contact for clients; guiding them through every step of the process, effectively managing stakeholder expectations, and developing positive client relationships.
Building and managing project timelines according to UBIQ’s project process.
Continual risk management and mitigation throughout the project lifecycle.
Scope management and ensuring contractual obligations are fulfilled
Supporting quality assurance of deliverables.
Maintaining up-to-date project notes and documentation on internal systems.
Working closely with internal delivery teams to ensure team members are fully briefed on requirements and deadlines.
Developing strong working knowledge of UBIQ’s CMS (Content Management System)
‘AMAIS’ to understand system capabilities and make edits to websites.
Frequent reporting to the Head of Project Management on issues and project progression.
Occasionally supporting content migration work.

What are we looking for?

Experience in Project Management or closely related customer-facing service delivery roles.
Experience in web/digital/software environment.
Demonstrated history of building and maintaining positive client relationships
Experience in managing internal delivery teams/contributors.
Alignment with UBIQ’s company vision to be an outstanding provider of digital marketing services within the sector.

Qualities that work at UBIQ

Highly personable individual who works well within a team.
Clear communicator; highly articulate, both written and verbally.
Fast learner with the ability to work across multiple software platforms, and quickly adapt to process changes.
Extremely high attention to detail.
Ability to think on feet and use sound judgement within the parameters of company processes.
Outstanding ability to build strong client relationships and generate positive referrals.
Ability to solve problems in challenging situations, whilst keeping the customer experience at the forefront.
Exceptional time management and organisational skills; able to effectively prioritise and handle multiple projects simultaneously to ensure deadlines are met.
Self-reflective, able to take on feedback with the desire to develop professional and support the improvement of UBIQ’s Project Management department.

Desirable

Experience in working within the Education Sector.
Professional certificate in Project Management
Experience with Monday.com platform.

At UBIQ we are an equal opportunities employer, we value diversity and inclusion in our workforce, and encourage all qualified individuals to apply regardless of their background.

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