Vibrant Wellness is seeking a strategic, process-driven Director of Software Product to oversee, optimize, and scale our core digital ecosystem. Reporting directly to the CTO, you will not be building a brand-new software product from scratch. Instead, you will take ownership of an established, critical 4-product portfolio that bridges internal operations and outward-facing user experiences

You will lead a talented team of approximately 8 across Product Management, Design, and Data Analytics. This role is built for a leader who excels at transforming ad-hoc product requests into structured governance, establishing formal lifecycles, and aligning cross-functional peers. As the scope matures and the team expands, this position features a defined, structured pathway to VP of Software Product.

Key Responsibilities

Product Strategy & Roadmap: Own the integrated software product strategy across four core pillars: our Provider Portal, Patient-Facing Tools, Clinical Report Delivery system, and the API/Integration Platform.
Governance & Process Design: Stand up formal product lifecycles. Introduce prioritization frameworks (e.g., RICE, MoSCoW), formal discovery processes, clear requirement documentation, and structured release planning.
Team Leadership: Direct, mentor, and scale a team of Product Managers, a UX/Product Designer, and a Data Analyst. Serve as a strategic peer to Engineering leadership.
Cross-Functional Alignment: Drive tight collaboration with Growth/Commercial, Clinical/Medical, Customer Excellence, and Revenue Operations to ensure seamless launches and clear prioritization.
User Experience Ownership: Oversee the end-to-end provider portal and clinical reporting experience, championing strong UX direction to drive platform adoption.
Compliance & Interoperability: Partner with legal and technical teams to ensure strict compliance with HIPAA, clinical/lab data handling protocols, and interoperability standards (HL7/FHIR).
Technical Debt Governance: Partner with Engineering leadership to structurally allocate 15%-20% of continuous sprint capacity to refactoring, code maintenance, and automated test coverage.
Traceability: Ensure all product requirements (PRDs) for portals and API platforms map directly to regulatory compliance standards, maintaining 100% audit readine ss.

Required Experience & Qualifications

Experience: 8+ years of total software product management experience, with at least 3+ years directly managing and scaling Product Managers.
Domain Expertise: Proven track record in Healthcare, HealthTech, Diagnostics/Lab testing, or a highly regulated B2B SaaS environment.
Technical & Regulatory Fluency: Deep understanding of HIPAA guidelines. Strong familiarity with EHR integrations, LIS/lab workflows, and interoperability standards (HL7/FHIR).
Product Architecture: Previous experience managing B2B2C environments (serving both healthcare providers and patients) and developer/API platforms.
Design & Data Savvy: Exceptional UX sensibility with a history of close design partnerships, combined with strong data fluency and an experimentation-led mindset.

First 90-Day Success Metrics

30 Days: Complete a comprehensive deep dive into the 4 core products, shadow existing customer workflows, build trust with your direct reports, and map the current state of the roadmap.
60 Days: Take full ownership of the prioritized roadmap. Establish a repeatable, collaborative working cadence with Engineering and Design leadership.
90 Days: Ship your first major updates against committed milestones and successfully roll out the initial version of the new product governance and prioritization framework.

In compliance with California pay transparency requirements, the anticipated base salary range for this role is $200,000 to $250,000 annually. Actual compensation will be determined based on factors such as experience, qualifications, skills, and overall fit for the position. In addition to base salary, candidates may be eligible for performance-based incentives and future leadership growth opportunities as the role progresses along the path to Vice President.

Vibrant Wellness offers a comprehensive benefits package designed to support the health, well-being, and financial security of its employees, including:

Medical, Dental, and Vision insurance for employees and eligible dependents
401(k) retirement plan with a 3% company match
Paid time off (PTO) and company-recognized holidays
This will be primarily and onsite opportunity with possibility of Hybrid work as needed.
Professional development and career growth opportunities.

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