Senior IT Project Manager
Up to £70,000
Hybrid (Taunton 3-4 days/week)

Our client will be undergoing a significant period of technology change over the next 3-5 years. As a result of this, they have recognised that there is a need to introduce more structure into their change delivery and project process.
The formalisation of this process will begin with a hybrid of Agile / Waterfall methodologies and formation of a team of internal and potentially external interim project managers.
A programme will be formed to implement a number of projects migrating from a disparate set of legacy system to a platform suite of COTS solutions, (i.e. Minimal development / bespoke work).
The business has significant legacy technical and operational debt - prioritisation is challenging (because everything is genuinely important!) - and this makes resource allocation and prioritisation challenging.
They are looking for our first in-house programme & project manager to support the delivery of projects. This role sits under the Head of IT and you’ll take ownership of key projects from initiation through to go-live, rolling up your sleeves to design, deliver and embed IT solutions across the business.
You’ll work hand-in-hand with internal teams, business stakeholders and third-party providers to make sure change actually lands.

What you’ll be doing

Leading end-to-end delivery of IT projects and programmes, including software implementations, system configuration, upgrades and rollouts
Running process mapping and requirements gathering sessions with business experts, translating complex needs into clear, actionable project deliverables
Building and managing project plans, RAID logs, budgets and timelines, keeping delivery on track day to day
Getting close to design and technical issues and driving them to resolution with project teams, suppliers and end users
Coordinating testing, training, cutover and go-live activity so new systems and processes integrate smoothly with existing ways of working and minimise disruption to frontline services
Supporting and mentoring other project staff, and contributing to a service-focused culture across the IT team and the wider business
Applying proportionate project governance and helping shape best practice and continuous improvement across the IT portfolio

What we’re looking for

Proven, hands-on experience delivering IT software implementations, system configuration projects, business change and system rollouts
Strong working knowledge of project methodologies, including PRINCE2, Waterfall and Agile, and the judgement to know which approach fits
A confident, credible delivery lead who can coordinate a matrix team, influence at all levels and hold their ground on what matters while staying flexible on the rest
Experience managing project scope, change control and stakeholder expectations, including where there is resistance to change
A track record of working with detailed specifications: data requirements, process flows, user interface changes and user stories
Excellent written, verbal and interpersonal skills, with the analytical rigour to match
PRINCE2 Practitioner, APM or PMP desirable but not essential

What’s in it for you

£65-70,000 salary, permanent role
25 days’ holiday plus bank holidays, rising with length of service
5% matched pension contribution
Private healthcare and life cover
Access to early wage access via a wage streaming benefit
Discounts across thousands of retailers through a dedicated rewards platform
A genuine investment in your development, including access to an online learning platform
Employee Assistance Programme

This is a role for someone who wants their project delivery skills to count for something beyond the balance sheet, helping a not-for-profit organisation deliver on its ambition to be the provider people choose.

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