Group Product Manager

Our Client is seeking a Group Product Manager to lead the consumer product experience across the full traveler journey including acquisition, discovery, booking, loyalty, retention, and post booking engagement. This leadership role will drive product strategy, funnel optimization, traveler engagement, and long term customer value across web and mobile consumer platforms. The ideal candidate brings deep experience in B2C product management, conversion optimization, experimentation, and customer lifecycle management within fast paced, high growth environments. This role requires a highly analytical and customer obsessed leader who can balance strategic vision with hands on execution while managing and mentoring Product Managers across multiple product areas.

Responsibilities

Drive top of funnel growth and conversion across web and mobile consumer experiences
Optimize landing pages, onboarding flows, and traveler acquisition funnels
Improve traveler intent capture and conversion efficiency across multiple channels
Lead experimentation initiatives focused on conversion rate optimization and funnel performance

SEO, Content, and Discovery Experiences

Lead SEO driven product initiatives across destination pages, content experiences, and discovery features
Improve organic acquisition through scalable content and programmatic SEO strategies
Partner with marketing and content teams to drive traveler engagement and discovery

Search Through Checkout Experience

Own core booking funnel experiences including search, product detail pages, pricing transparency, recommendations, and checkout flows
Improve merchandising, filtering, ranking, and booking confidence throughout the traveler journey
Drive UX enhancements and experimentation initiatives focused on conversion optimization

Promotions, Loyalty, and Memberships

Lead loyalty programs, promotional systems, traveler incentives, memberships, and gamification initiatives
Improve customer retention, repeat bookings, traveler engagement, and lifetime value
Develop differentiated value propositions for high intent and returning travelers

Trip Planning and Post Booking Experience

Own itinerary management, booking modifications, cancellations, rebooking, and traveler communications
Improve traveler satisfaction and operational efficiency across support workflows
Enhance post booking engagement and traveler experience initiatives

Customer Support and Trust

Improve traveler trust, transparency, reviews, pricing clarity, and booking confidence
Partner with Customer Experience and Operations teams to improve support workflows and self service tooling
Drive initiatives focused on platform reliability, reputation, and customer satisfaction

Ancillary Products and Revenue Expansion

Drive ancillary revenue initiatives including car rentals, upsells, insurance products, and partner services
Identify opportunities to improve attach rates and increase traveler value

Account, Retention, and Lifecycle Management

Lead traveler engagement systems, retention programs, personalization initiatives, and lifecycle journeys
Improve re engagement and repeat traveler behavior through data driven experiences

Leadership Responsibilities

Manage, mentor, and develop a team of Product Managers across multiple consumer product areas
Define product vision, roadmap, strategy, and success metrics across the consumer experience
Drive prioritization and execution across Engineering, Design, Data, Marketing, SEO, Operations, and Customer Experience teams
Establish strong experimentation frameworks, operational rigor, and product management processes
Champion a customer first and data driven product culture across the organization

Qualifications And Certifications

8+ years of Product Management experience with strong B2C or consumer product focus
2+ years of experience managing Product Managers or leading multi area product initiatives
Proven experience optimizing consumer funnels, conversion, engagement, and retention metrics
Strong background in experimentation frameworks, analytics, and growth optimization
Experience leading complex cross functional initiatives from strategy through execution
Strong analytical, communication, stakeholder management, and organizational leadership skills
Experience operating within fast paced, high growth environments

Preferred Qualifications

Experience within travel, ecommerce, marketplaces, subscriptions, or loyalty driven consumer products
Familiarity with loyalty programs, memberships, gamification, and retention systems
Experience optimizing booking funnels, checkout experiences, or transactional consumer platforms
Experience with CRM driven engagement and lifecycle management initiatives
Experience with analytics and experimentation platforms such as Mixpanel, Amplitude, Firebase, or PostHog
Startup experience strongly preferred
Passion for travel and consumer product innovation

Benefits

Competitive compensation and equity opportunities
Health benefits
Retirement savings plan with company match
Paid time off
Wellness and travel related benefits
High growth technology environment with strong advancement potential

Additional Information

Full time position
Hybrid work environment based in Dallas
Reports directly to the Chief Product Officer
Opportunity to lead highly visible consumer product initiatives impacting traveler acquisition, conversion, loyalty, and retention

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