Description

The JPM plays a key role in driving product sales within assigned territories; analyzes labor, materials, and time requirements to determine costs and provides quotes. The JPM will also coordinate/manage multiple commercial projects simultaneously. This position requires a proactive individual with strong phone-selling skills, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment.

Responsibilities

Gain a clear understanding of customers’ needs through incoming calls and emails
Work closely with homeowners, landscape architects, designers, and contractors to assess project opportunities and recommend appropriate products
Capture and qualify new leads by collecting relevant customer information (name, contact details, project type, etc.) and assessing their potential for conversion
Review and understand specifications, plans, and other provided materials to assist in pricing projects
Compile all costing information into a quote with project descriptions and requirements specified on the contract page
Assist in revising quotes or providing alternative value-engineered options for customers who may be over budget
Track project progress through CRM; Maintain accurate and up-to-date records of leads, accounts, and interactions in the CRM
Answer customer questions, resolve concerns, and provide additional information via phone and email; Explain product features and upsell when appropriate
Stay current on product knowledge, company offerings, and industry trends
Support the overall sales funnel by moving prospects from awareness to purchase readiness
Collaborate with the engineering and sales teams on projects when needed
Reach out to vendors for quotes
Review and understand specifications, plans, and other provided materials to assist in pricing projects
Compile all costing information into a quote with project descriptions and requirements specified on the contract page; Assist in revising quotes or providing alternative value-engineered options for customers who may be over budget
Provide engineering and manufacturing with all costing details and relevant preliminary CAD drawings for sold jobs
Produce 2D and 3D drawings and renderings on an as-needed basis to design consultants to supplement their quotes or for customer approval to send to manufacturing; Prepare drawings to update installation and assembly instruction manuals
Collaborate with the engineering and sales teams on projects when needed
Perform other duties as assigned

Requirements

3–5 years of Project management experience (preferably in related field)
inside or field sales experience preferred
Estimating experience preferred
Strong communication and interpersonal skills, both verbal and written
Proven ability to manage multiple calls, emails, and tasks efficiently
Experience with Salesforce.com or similar CRM systems
Proficiency in Microsoft Office (Word, Excel, Outlook)
High attention to detail and strong follow-up skills
Ability to work independently with minimal supervision
Demonstrated professionalism, problem-solving ability, and analytical thinking

Preferred Requirements

CAD experience highly preferred

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