Senior Business Products Manager

Shape the Future of Business Connectivity at WOW! WOW! is seeking a strategic and commercially focused Senior Business Products Manager to advance new product opportunities across our mid-market and enterprise segments. In this highly visible role, you’ll evaluate market opportunities, build compelling business cases, assess product and vendor solutions, and bring cross-functional teams together to move high-impact initiatives forward. You’ll serve as a key product expert, translating customer and market needs into solutions that support growth and strengthen WOW!’s commercial product portfolio.

What WOW! Offers

Salary up to $126,000/year, based on experience
Medical, dental, and vision insurance
401(k) with company match
Generous paid time off and paid holidays
Tuition reimbursement
Flexible Spending Account and Health Savings Account options
Employee discounts on WOW! services in applicable service areas

What You’ll Do

Identify and Advance Growth Opportunities

Assess and qualify mid-market and enterprise product opportunities.
Build data-driven business cases and secure internal approval to move opportunities forward.
Research market trends, customer needs, and competitive solutions to identify areas for growth.
Translate market opportunities into clear product definitions and requirements.

Evaluate Solutions and Guide Investment Decisions

Develop level-of-effort and feasibility assessments to support prioritization and investment decisions.
Evaluate potential vendors and solutions, including build-versus-buy considerations.
Partner with Engineering on technical due diligence and sourcing recommendations.
Present clear, actionable recommendations to senior leadership.

Lead Cross-Functional Product Strategy

Collaborate with Product, Engineering, Sales, Finance, Care, and Operations to align on scope, resources, and go-to-market strategy.
Help develop and maintain product roadmaps based on strategic priorities, ROI, customer needs, and business impact.
Gather feedback from Sales, Care, and Operations and incorporate meaningful insights into the product roadmap.
Track product performance against budget and identify opportunities for improvement.
Perform other duties as assigned.

What You’ll Bring

Bachelor’s degree in Business, Engineering, Marketing, or a related field.
Seven or more years of experience in product management or commercial product roles.
Demonstrated success supporting mid-market and/or enterprise products and customers.
Proven ability to develop business cases and secure investment approval for new product opportunities.
Hands-on experience with vendor evaluations, build-versus-buy analysis, and level-of-effort or feasibility assessments.
Knowledge of broadband, Wi-Fi, SD-WAN, DIA, Ethernet, Internet Backup, and Hosted VoIP technologies.
Strong commercial and analytical skills, with the ability to turn market opportunities into measurable business cases and product requirements.
Ability to lead through influence and build alignment across technical, operational, and customer-facing teams.
Strong communication, presentation, and executive-level influencing skills.
Experience prioritizing product roadmaps based on customer feedback, budget, ROI, and strategic goals.

Physical Demands and Working Conditions

The physical demands described below are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Regularly required to communicate verbally and listen. Regularly required to use hands for typing and handling objects or paperwork. Frequent use of close vision and the ability to maintain visual focus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

WOW! is one of the nation's largest Internet, cable, and phone providers. While we've grown a lot since we started, in the last 20 years we haven't forgotten our roots. WOW! has a deep, rich heritage of delivering the best experiences to our customers and we've worked hard to keep this going.

WOW!ing our customers is in our DNA.

We are committed to putting our customers and team members first. So what does that mean for the people who come to work with us? It means you can make a difference while you grow your career at WOW!.

When you join WOW!, you’re joining a team that strives to delight our customers in everything we do; that goes the extra mile for those we serve.

We're for being different - in a good way. Whether it's through showing respect, making things easy, or providing pleasant surprises, we're for building a culture that WOW! employees and customers truly love.

We’d love for you to be a part of our team.

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