Job Description
Ideal candidate would be located in the Dallas/Fort Worth area.
About Us
Imagine redesigning mortgage lending from scratch with a focus on finding ways to automate the repetitive tasks, find efficiency in the process flow, and maintain compliance. Welcome to Wilqo and our solution Charlie , the industry's first Product Optimization Platform (POP).
We are helping our customers challenge the status quo by providing simple, fast and effective processes for their customers and employees. We are growing fast and looking for smart,passionate people to join our team.
About This Position
As a Senior Product Consultant for implementations, you will be working with our customers managing the implementation projects. You will provide expert advisory services on business processes, Charlie's capabilities, and how best to implement Charlie to meet their business needs. You will act as a change agent and consultant for our customers. You will assess the business processes, develop innovative plans to solve their problems, and execute configuration to support these plans.
You will be responsible for:

Establishing a trusted relationship with the customer at all levels within the organization.
Identifying existing business processes, for improvement opportunities within Charlie
Providing advisory on industry considerations around business process and system capabilities
Preparing and working with a detailed plan to complete project activities
Managing and performing configuration tasks (not coding/development) in conjunction with the customer
Providing on-going support during project implementations and post-go-live support
Facilitating/leading training

About You

Demonstrated success managing customer-facing technology implementations with at least 3+ years of experience implementing LOS technology.
Deep understanding of loan origination process with at least 7 years of experience in the mortgage industry
Passion for helping customers find creative ways to solve business problems and more effectively run their business
Experience in business analyst or process automation position preferred
Experience working both independently and, in a team-oriented, collaborative environment
Strong conceptual, analytical, and problem-solving skills
Strong project and time management skills
Must be a relationship builder and team player with the ability to effectively interact with individuals at all levels both internally and with customers
Ability to work under pressure, meet deadlines, and work on multiple projects simultaneously
Proficiency in Microsoft Suite
Excellent oral and written communication skills
Bachelor's degree or equivalent experience

What We Offer

An opportunity to change an industry
Competitive benefits
Responsible PTO
Great team environment

Wilqo, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Wilqo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Wilqo expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Wilqo employees to perform their expected job duties is absolutely not tolerated.

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