Company Description

YMCA Trout Lodge & Camp Lakewood is a residential camp and retreat facility located at 13528 State Highway AA in Potosi, Missouri, United States.

Role Description

The Program Director is a full-time, on-site role based at YMCA Trout Lodge & Camp Lakewood in Potosi, MO. This position oversees the planning, coordination, and delivery oflodge programs, ensuring they are safe, engaging, and aligned with YMCA values. Day-to-day responsibilities include developing seasonal and year-round program schedules, supervising program staff, and managing activity logistics such as equipment, facilities, groups and staffing needs to support over 10,000 guests annually. The Program Director collaborates with leadership to design new programs, evaluate existing offerings, and support marketing and participant outreach. This role also requires regular interaction with guests and participants, responding to questions, addressing concerns, and promoting a welcoming, inclusive environment.

Qualifications

Experience in program or camp management, including planning, organizing, and evaluating recreational or educational activities.
Strong leadership abilities with experience supervising, training, and supporting diverse staff and volunteers.
Excellent communication and interpersonal skills to work effectively with participants, families, colleagues, and community partners.
Proven organizational and time-management skills, with the ability to handle multiple programs and priorities simultaneously.
Demonstrated commitment to equity, inclusion, and creating a safe, respectful environment for people of all backgrounds.
Ability to work on-site in an outdoor camp setting, including evenings, weekends, and peak seasonal periods as needed.
Bachelor’s degree in recreation, education, social sciences, or a related field, or equivalent combination of education and experience.
Experience with youth development, outdoor education, or residential camp operations is highly beneficial.
Basic proficiency with office software and program scheduling tools; familiarity with budget monitoring is a plus.
CPR/First Aid certification or willingness to obtain certification upon hire.
ACCT, LGI or willingness to obtain one or both certification upon hire

Essential Functions

Lead, motivate, and supervise a year-round program staff, providing support, guidance, training, and evaluations.
Oversee up to 30 seasonal staff and volunteers, ensuring high performance and alignment with YMCA values.
Foster a positive, inclusive, and collaborative team culture.
Direct and administer all guest-facing programs, including Adventure Activities, Aquatics, Evening Events, Family -Programs, Recreation.
Manage multiple facilities to ensure smooth daily operations, including family activity area, playgrounds, recreation center, ropes courses, Trout Lodge waterfront, and other program areas.
Implement and oversee special events that enrich the guest experience.
Manage risk and ensure compliance with all safety, health, and child protection policies.
Maintain aquatic safety standards and staff certifications to minimize risk in pool operations.
Collaborate with philanthropy and development teams to advance strategic goals.
Align all programs and staff activities with the YMCA’s mission and strategic plan.
Develop and execute annual operating plans, including measurable goals and outcomes.
Establish partnerships within the YMCA network and external communities to strengthen programming and reputation.
Support employee training initiatives and professional development.

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