Join to apply for the Director, Digital Products role at ZS

ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and that’s why here your ideas elevate actions, and here you’ll have the freedom to define your own path and pursue cutting‑edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives.

Our most valuable asset is our people. At ZS we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.

ZS’s Digital Products Team

Partners with clients across industries (Life Sciences, MedTech, Health Plans, Hospitality, and more) to envision, create, and deliver impactful digital products and services. We take a full‑stack approach to innovation, build, and growth to create technology‑powered, evidence‑based products that users love and adopt and drive transformative value for our clients and ZS. Our work spans a wide array of digital solution archetypes including digital health products (e.g., patient companion apps, shared decision‑making tools, clinical decision support), Software‑as‑a‑Medical Device (SaMD) (e.g., digital therapeutics, connected devices), custom digital applications (e.g., enterprise platforms, analytics and reporting tools), AI products (e.g., chatbots and agents), and CRM products (configurations and custom applications atop CRM platforms).

Position Overview

The Director, Digital Products is a strategic, enterprise‑level leader within the ZS Digital Products team. In this role, you will shape the vision, direction, and growth of digital product capabilities for major clients across healthcare, payers, providers and Life Sciences. You will guide the design, delivery, and optimisation of complex digital products and transformation programs that drive measurable business outcomes. As a senior leader, you will oversee a portfolio of digital product initiatives, lead large cross‑functional teams, and serve as a trusted advisor to senior client executives. You will also play a critical role in advancing the Product Management function at ZS by shaping methodology, developing talent, driving thought leadership, and supporting business development and practice growth.

What You’ll Do

Strategic Product Leadership

Define and own multi‑year product strategy and vision across a portfolio of digital products supporting enterprise client objectives.
Translate business, market, and customer insights into long‑term product roadmaps and investment recommendations.
Guide clients through strategic discovery and opportunity framing to identify high‑value initiatives.

Oversight of Product Portfolio Execution

Provide executive leadership across the full product lifecycle from conceptualisation through scale deployment and continuous improvement.
Ensure product roadmaps, architectures, and delivery plans align with clients’ business goals, technical ecosystems, and enterprise strategies.
Establish success metrics, drive accountability, and ensure delivery of business impact at scale.

Executive Stakeholder Management

Serve as a senior advisor to client executives, influencing decision‑making and product strategy at the enterprise level.
Lead executive‑level communications, steering committees, and program governance forums with clear, compelling storytelling.
Align cross‑functional teams across business, technology, design, and data to ensure shared ownership of outcomes.

Practice Leadership & Talent Development

Mentor, coach, and grow product managers and cross‑functional team members; build a high‑performing product leadership pipeline.
Develop and evangelise best‑in‑class product management frameworks, playbooks, and standards across ZS and client organisations.
Champion a product culture rooted in customer‑centricity, experimentation, and continuous learning.

Thought Leadership & Market Innovation

Lead development of ZS’s point of view on digital product trends, AI‑driven product innovation, and industry transformations.
Advise clients on emerging technologies and market dynamics to shape their long‑term digital strategy.
Contribute to intellectual capital, industry events, and client impact studies that elevate the ZS brand.

Business Growth & Commercial Impact

Partner with senior leaders on business development, including shaping proposals, SOWs, and client pitches.
Identify opportunities to expand client relationships, grow accounts, and drive revenue through digital product initiatives.
Support scaling the Digital Products practice capabilities, team maturity, and offerings.

What You’ll Bring

Bachelor’s degree required; Master’s preferred.
12‑15+ years in product management, digital transformation, or related leadership roles.
Demonstrated success leading large‑scale digital product portfolios in a consulting or client‑facing environment.
Deep experience in Life Sciences, Payer, or Provider sectors.
Strong executive presence with exceptional communication, facilitation, and strategic influencing skills.
Proven ability to lead large, cross‑functional, global teams in complex, matrixed environments.
Experience driving product innovation using data, analytics, automation, and AI.
Ability to travel as needed.

Perks & Benefits

ZS offers a comprehensive total rewards package including health and well‑being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.

Travel

Travel is a requirement at ZS for client‑facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive. If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An online application, including a full set of transcripts (official or unofficial), is required to be considered.

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