Summary
Posted:
Nov 13, 2025
Weekly Hours:
40
Role Number:
200631529-0836
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!
Apple's WW Channel Strategy and Operations (CSO) organization is a hub of innovation, focused on delivering an extraordinary customer experience and driving Apple's channel sales worldwide. We are a team with deep functional expertise that collaborates with cross-functional groups to build the future of sales enablement.
We’re looking for a visionary Product Manager to lead the creation of a revolutionary decision support system. This is not just another tool; it's a strategic platform that will redefine how our teams take critical decisions that create meaningful business impact. You will be at the helm, shaping a product that combines next-generation AI/ML capabilities with an advanced LLM interface to deliver a novel, intuitive, and powerful user experience. You will be the driver of the product vision, turning complex data and powerful technology into simple, elegant solutions.
Description
In this role, you serve as the unifying thread — anchoring business needs while partnering with world-class engineering, data science, and design teams to define, build, and launch a system that leverages next-gen AI/ML models and a groundbreaking LLM-powered interface.
Responsibilities
- Drive clarity and momentum—Keep teams moving forward with a defined and prioritized product vision and strategy, translated into a concrete, actionable roadmap that inspires and aligns teams.
- Flex with intention—Comfortably drive multiple initiatives while making tough prioritization calls without compromising quality or speed.
- Resolve ambiguity with structure and focus—Leverage your deep understanding of the AI/ML product development lifecycle and experience defining and launching products that leverage AI/ML, NLP, or Large Language Models to solve real-world business problems. Engage in deep technical discussions with engineering and data science teams on topics like model feasibility, data architecture, and technical trade-offs.
- Simplify the complex—Apply exceptional written, verbal, and presentation skills, with an ability to distill intricate technical and strategic concepts into clear, persuasive language for diverse audiences, from engineers to executives.
- Advocate for the user—Translate user needs into effective product solutions, guided by empathy for users, coupled with a passion for creating intuitive, elegant, and novel user experiences..
- Keep business tied to all decisions—Utilize strong analytical skills with the ability to define product KPIs, analyze user data, and make data-informed product decisions and prioritization trade-offs.
- Develop and own the product vision, strategy, and multi-year roadmap for our next-generation decision support system.
- Author clear and concise product requirement documents (PRDs), epics, and user stories that effectively guide the development team.
- Define and prioritize features, balancing user needs, technical feasibility, and business value to ensure we are always working on what matters most.
- Define and analyze metrics that inform the success of the product, monitor its performance, and provide insights for future iteration.
- Communicate the product strategy, roadmap, and progress to stakeholders at all levels, ensuring alignment and building excitement for your vision.
- Formulate a strategy for continuous iteration and improvement based on quantitative data and qualitative user feedback working with cross functional business partners.
- Partner with Sales, Finance marketing, Product Marketing, Legal, and IS&T to deliver a cohesive and impactful product experience from end to end.
Minimum Qualifications
- 5+ years of experience in product management, with a proven track record of successful product launches.
- Proven ability to translate business needs and user problems into clear, well-defined product requirements and user stories.
- Experience with the full product lifecycle, from ideation and research to launch and iteration.
- Excel at understanding user pain points and motivations, and using those insights to guide product development and build user trust.
- High degree of flexibility, adaptability, and comfort with ambiguity in rapidly evolving technological landscapes.
- Proven understanding of business KPIs and how to connect product outcomes to business impact.
- Demonstrates the highest level of ethics, values, integrity, and trust.
- Solid track record of meeting deadlines in a fast-paced environment.
Preferred Qualifications
- 10+ years of experience in product management, with a proven track record of shipping complex, data-intensive, AI/ML products from concept to launch in a large, global enterprise.
- 5+ years of experience working in a global or geo role is highly preferred.
- Deeply collaborative — Builds strong relationships; thrives in cross-functional environments.
- Calm under pressure — Brings clarity and steadiness in fast-moving, high-stakes situations.
- Skilled in navigating complexity — Simplifies ambiguous challenges while keeping sight of details.
- Energizing and intuitive partner — Spots gaps, asks the right questions, and helps teams move forward with confidence. Energizing partner who helps teams stay inspired.
- Flexible — Adjusts approach based on project needs, partner styles, and shifting priorities.
- Strong communicator — Explains clearly and effectively to partners, including technical teams.
- BS/MS degree preferred
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $172,100 and $258,600, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
- Apple accepts applications to this posting on an ongoing basis.
