Description
Safety mechanisms are essential to our vision of making Amazon's Last Mile delivery organization the world's safest. Mechanisms synthesize on-road signals from multiple technologies and distill them into easy-to-understand unified experiences for our customers.
As the single-threaded leader of the Mechanisms Delivery Service Partner (DSP) Experience, you will lead a multi-year roadmap to deliver a superior customer experience for safety signals and mechanisms that drive measurable safety outcomes.
In this role, you will craft compelling PR FAQs for your product vision, deliver roadmaps for ingesting and aggregating signals into easy-to-understand experiences, and measure effectiveness. You will integrate new signals into a suite of mechanisms, generate innovative solutions for customers, and maintain a roadmap of new features.
Success in this role requires the ability to solve complex technical problems with simple, innovative solutions while influencing roadmaps, aligning stakeholders, and driving cross-functional execution. This is a high-impact role with significant influence on internal stakeholders and technology, directly impacting safety outcomes for hundreds of thousands of delivery drivers. You will deliver through a cross-functional set of stakeholders with competing priorities. You will champion the DSP experience and align teams on long-term thinking and solutions that deliver on that vision. Excellent communication, strategic vision, and the ability to simplify complexity are critical for this role. Understanding system design, data flows, and how they work together is essential to success.
The ideal candidate will excel at product thinking, stakeholder management and written influence, aligning cross-functional teams across tech, operations, and business leaders—even when priorities diverge. They will have a passion for the customer experience and create simplicity from complexity to focus on the most important features. They will make trade-offs, determine prioritization, and champion the customer experience. They will leverage the latest technology solutions, and seek out partners in this field to achieve innovative and delightful customer experiences.
Basic Qualifications
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products
Preferred Qualifications
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Bellevue - 136,000.00 - 184,100.00 USD annually
