Job Description:
Job Title: Technical Project Manager
Location: Remote
Duration: 9 months with potential for extension
Job Description:
- The Technical Project Manager (TPM) will own end-to-end program delivery for the high-quality launch of our new Warehouse Management System (WMS).
- This role is accountable for building and maintaining a highly detailed, integrated project plan (including a Gantt-style timeline), aligning cross-functional partners, and proactively identifying risks and dependencies to keep the program on track for a successful go-live.
Responsibilities:
- Own the master plan: Create, maintain, and continuously refine a detailed program tracker/timeline (Gantt-level fidelity) spanning all workstreams, milestones, dependencies, critical path, and go-live/hypercare activities.
- Drive execution and accountability: Partner with Engineering, Product, Operations/Fulfillment, IT, vendors, and leaders to secure LOEs, timelines, resourcing, and commitment status for every task and sub-task—then follow through to completion.
- See around corners: Build and manage RAID logs (Risks, Assumptions, Issues, Dependencies), surface delivery threats early, and drive mitigation plans before they impact launch dates or quality.
- Lead stakeholder engagement: Build strong relationships across stakeholders and task owners to keep plans current, unblock decisions, and drive timely delivery.
- Program operating rhythm: Establish effective cadences (standups, milestone reviews, exec readouts), run meetings with clear agendas and outcomes, and create crisp status reporting for all levels.
- Organize incoming work: Build systems and structure for request intake/triage, prioritization, and scheduling to protect the launch plan while handling emergent needs.
- Quality-focused delivery: Coordinate cross-team testing readiness, cutover planning, integration sequencing, data considerations, and launch readiness checkpoints to ensure a smooth, stable rollout.
Requirements:
- 6+ years in Technical Project/Program Management with demonstrated success delivering complex, multi-year, multi-organization, timeline-critical programs.
- Proven ability to build and manage high-detail integrated plans (Gantt or equivalent) and drive execution across teams with competing priorities.
- Strong technical fluency: able to understand architectures/integrations well enough to challenge assumptions and manage dependencies without being the engineer.
- Excellent stakeholder management, communication, and facilitation skills—able to earn trust and drive clarity in ambiguity.
- Expertise with common tooling (e.g., Jira/Confluence, Smartsheet/MS Project, Google Suite) and disciplined operating mechanisms (RAID, critical path, change control).
Nice to Have:
- Supply chain, warehouse fulfillment, or WMS domain experience
- Experience launching systems in operational environments (distribution centers, fulfillment operations) with phased rollouts and hypercare support.
