Join us in revolutionizing interactions for over 200+ million businesses using Meta's platform through Business AI Agents. These agents operate across Meta platforms like WhatsApp, Messenger, Facebook/Instagram ads, and on third-party platforms such as business websites. Messaging is a starting point for millions of businesses, as there are over a billion active threads every day between people and businesses across our messaging platforms. We are looking for a Product Manager to work on our Facebook Messenger product area, bringing Business AI to millions of businesses. This is an opportunity to make AI simple, accessible, and valuable for businesses using Messenger. In this high-impact position, you'll make a real difference by streamlining how businesses discover, understand, and achieve results with our Business AI solutions.
Product Manager, Business AI Responsibilities
- Improve adoption and retention of Business AI experiences on Facebook Messenger
- Understand Meta’s strategic positioning and deliver products that are aligned with our mission and drive value for the 200M businesses that rely on Meta each day
- Incorporate data, research, and market analysis to inform product strategies and roadmaps
- Drive product development with teams of Industry-leading engineers and designers, while maintaining team health
- Work closely with cross-functional teams to drive product strategy, define product requirements, coordinate resources from other groups (design, legal, GTM etc.), and guide the team through key milestones
- Integrate usability studies, research, and market analysis into product requirements to improve engineer productivity and enhance user satisfaction
- Define and analyze metrics that inform the success of products. Identify and track key performance metrics
Minimum Qualifications
- 8 + years product management or related industry experience with domain-specific experience leading AI messaging products
- Bachelor's degree (or relevant degree equivalent): STEM subject ideal but not essential (Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences)
- Can navigate ambiguity of 0 to 1 and manage the time-critical demands of a high-priority workstream
- Experience using AI to build software products and building AI and agents in production
- Customer-centric product and design intuition
- Can navigate through the full product life-cycle, integrating customer feedback into product requirements, driving prioritization, and pre/post-launch execution
- Critical thinking/analytical leadership experience
Preferred Qualifications
- Experience with Business-to-Business (B2B) customer-focused development a plus
- Experience with Generative AI, Natural Language Processing (NLP), search, or machine learning
- Experience building for Business-to-Business (B2B) enterprise customers
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. For those who live in or expect to work from California if hired for this position, please click here for additional information.
$173,000/year to $241,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
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