Job Description:
Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.
Project Manager – Product & Technology (Onsite)
Location: Palm Beach Gardens, FL
Work Schedule: Onsite 5 days per week
Rate: $55-63/hr
Overview
We are seeking a hands-on Project Manager with strong product delivery experience to lead a high‑profile technology initiative focused on consolidating an enterprise ServiceNow portal (“NEE4U”). This role is not a traditional PM—we need someone who can operate at the intersection of Project Management, Product Delivery, and User Experience, while confidently holding both delivery teams and the Product Owner accountable.
This role will work closely with the PMO and cross‑functional IT, HR, and vendor teams to successfully launch a unified, intuitive portal that improves the end‑user experience across the organization.
What You’ll Do
- Drive end‑to‑end delivery of a technology‑focused product initiative, from planning through release
- Partner closely with the Product Owner while providing healthy pushback, guidance, and accountability to ensure scope, priorities, and timelines stay on track
- Manage hybrid Agile / Waterfall delivery, adapting methods as needed to meet release goals
- Own delivery execution including:
- Tracking timelines, milestones, and deliverables
- Managing Jira tickets, backlogs, and outstanding dependencies
- Monitoring team‑level commitments and progress
- Oversee and coordinate a blended delivery team consisting of:
- 4–5 internal core team members
- Third‑party vendor teams
- Ensure all components tied to each product release are aligned, including testing, change management, communications, and readiness
- Collaborate across IT and HR stakeholders to deliver a centralized, user‑friendly portal experience
- Step in where needed — this is a “roll‑up‑your‑sleeves” role focused on getting the product successfully launched
What We’re Looking For
Top Must‑Haves:
- Proven experience as a Project Manager with product launch or product rollout experience
- Background as a Product Owner transitioning into a PM role, or a PM who has partnered closely with Product Owners on user‑facing products
- Strong understanding of user experience–driven products (not just Agile ceremonies)
- Experience delivering IT or technology products in an enterprise environment
- Hands‑on experience using Jira to track work, manage tickets, and monitor delivery health
- Ability to confidently push back, ask tough questions, and enforce accountability across teams
Nice to Have:
- CSPO or similar product‑focused certification
- Experience with hybrid Agile/Waterfall environments
- Exposure to ServiceNow projects (not required)
- Change management or release management experience
Reporting & Team Structure
- Reports into the PMO while working day‑to‑day with a technology delivery manager
- Supports a high‑visibility, enterprise initiative with executive attention
- Works closely with technology, HR, and vendor stakeholders