A fast-growing AI startup in San Francisco is seeking its first Product Support Engineer. This role involves collaboration between customers and engineering, focusing on technical problem-solving and product behavior analysis. Responsibilities include troubleshooting API issues, onboarding users, and improving product support processes. Ideal candidates have 1-3+ years in technical roles, enjoy working with technical teams, and have excellent communication skills. The position requires onsite work and offers a full-time commitment within an innovative environment.
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