Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.
Our culture embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
We are flexible, resilient, and innovative. We exercise sound business judgment in making high‑quality, timely, cost‑effective decisions. We lead without a title, empower others with a can‑do attitude, and visualize the final destination of each project.
About the Role
The Senior Technical Project Manager (PM) oversees cross‑functional complex projects focused on enterprise systems, technical initiatives, integrations, and data migrations. The PM manages full project lifecycles, ensuring delivery on time, within scope and budget, aligned with organizational and IT strategic objectives.
The PM develops project charters, facilitates the requirements process, ensures business and technical requirements are captured by subject‑matter experts, oversees UAT coordination, manages budgets, runs stand‑ups, and tracks critical‑path dependencies. Collaboration with IT and the business guarantees technical and business functions are coordinated and integrated throughout the project lifecycle.
What You’ll Do
- Lead multiple enterprise‑level business and IT/engineering projects through the full project lifecycle.
- Define scope, objectives, success metrics, and high‑level requirements with executive sponsors and IT leadership.
- Facilitate requirements gathering, process mapping, technical discovery, integration mapping, data flow reviews, environment readiness assessments, and solution workshops, ensuring appropriate SMEs document detailed outputs.
- Create and maintain project plans, technical timelines, architecture‑impact assessments, integration dependency logs, risk registers, resource plans, and communication strategies.
- Coordinate technical change management activities—including release planning, deployment readiness, cutover planning, and environment validation—in partnership with engineering, architecture, and operations teams.
- Manage cross‑functional teams, business division stakeholders, UAT, engineering teams, and 3rd‑party project resources.
- Manage technical vendors, system integrators, and engineering partners, including contract oversight, SOW alignment, delivery tracking, and ensuring vendors meet architectural, security, and performance standards.
- Oversee UAT planning, coordination, execution, and operational readiness, ensuring functional and technical SMEs complete required testing deliverables.
- Identify and mitigate risks, issues, and technical dependencies impacting timelines or deliverables.
- Serve as liaison between business units, IT teams, and external partners to maintain alignment and translate technical requirements, integration impacts, and architecture considerations into business‑facing language.
- Provide executive‑level reporting, dashboards, and communication regarding project health, technical risks, architectural impacts, ROI, and dependencies.
- Ensure business and technical process documentation is created and maintained by appropriate SMEs, coordinating updates when project‑driven changes occur.
- Exercise independent discretion and judgment to solve complex technical and operational challenges.
- Serve as Scrum Master for the Enterprise Applications team, ensuring sprint ceremonies, backlog refinement, and WIP management are executed consistently.
- Provide structured weekly project status reports summarizing timeline updates, risks, issues, decisions needed, and engineering dependencies.
- Lead post‑implementation reviews and support transition to steady‑state operations, ensuring operational handoff materials are provided by technical owners.
Qualifications & Interests
- 5+ years of experience in technical business analysis, project management, or product management.
- 3+ years managing complex enterprise system or engineering projects, such as NetSuite, ServiceNow, HRIS, financial systems, integrations, data platforms, or cloud tools.
- Experience delivering IT initiatives such as infrastructure upgrades, cloud migrations, API/integration projects, data flow redesign, or security programs.
- Ability to understand and communicate high‑level technical concepts (architecture, integrations, data flows, APIs, environment readiness).
- Familiarity with IT governance and ITSM (incident, change, problem management).
- Strong analytical skills to assess impacts to business and technical workflows.
- Experience supporting IT development and support teams using Agile methodologies (Scrum, Kanban).
- Experience managing technical vendors, integration partners, offshore/onshore engineering teams, and SOW‑based deliverables in complex IT environments.
- Exceptional attention to detail with a demonstrated ability to produce accurate, complete weekly status reports and documentation.
- Excellent planning, communication, stakeholder management, and executive presentation skills.
- Skilled in conflict resolution, negotiation, and risk‑based decision making.
- Proficient with Microsoft Office, SharePoint, Visio, architecture diagrams, and project management tools.
- Required certifications: PMP, CSM, or CSPO.
The Perks
- Comprehensive medical, dental and vision plans for you and your dependents.
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long‑Term Disability.
- Competitive Compensation.
- Training and development programs.
- Major offices stocked with snacks and beverages.
- Collaborative and cool culture.
- Work‑life balance and generous paid time off.
Our Commitment
At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.
Equal Opportunity Employer
As an equal opportunity employer, Trace3 bases all employment decisions on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.
Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.
Accommodation
If you require a reasonable accommodation to complete the application process or participate in an interview, please email
Agency Notice
Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees, or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.
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