Job Information
Req #: WD
Career Area: Hardware Engineering
Country/Region: United States of America
State: North Carolina
City: Morrisville
Date Posted: Tuesday, May 19, 2026
Working Time: Full-time
Description
Lenovo's Cloud Service Provider (CSP) segment within Infrastructure Solutions Group (ISG) seeks a Director, Technical Program Manager to lead end‑to‑end delivery for Tier‑1 strategic customers.
In this role, you will own the full program lifecycle—from roadmap alignment through production readiness and customer success. You will serve as the senior cross‑functional leader across engineering, system architecture, manufacturing, and quality, ensuring programs are delivered on time, within budget, and at the highest quality standards.
This is a highly visible role requiring strong technical depth in server, storage, and GPU platforms, combined with executive‑level communication and customer engagement skills.
Key Responsibilities
- Lead full lifecycle delivery of flagship server, storage, and GPU programs for key CSP accounts
- Drive program ramp, new business wins, and execution against revenue and customer commitments
- Own executive‑level customer engagement, including QBRs and ongoing partnership alignment
- Manage project plans, milestones, risks, and cross‑functional execution across engineering, system leads, TPMs, and manufacturing
- Drive design reviews, DFMEA/DFS validation, debug closure, and quality readiness
- Lead change management, issue resolution, and status reporting to stakeholders
- Lead and develop cross‑functional teams including TPM, system leads, BOM/EC, and PJM functions
- Establish and optimize program governance, PMO processes, and risk frameworks
- Maintain systems for schedule, budget tracking, and change control
- Manage program budgets, cost control, and expense tracking
- Drive NPI milestones including sample builds, MP readiness, and sustaining support
- Ensure high customer satisfaction, strong QBR performance, and resolution of critical issues
Basic Qualifications
- Bachelor's or Master's degree in Electrical Engineering, Computer Science, Mechanical Engineering, or related field
- 8+ years of technical program management experience in server, storage, GPU, or cloud hardware environments
- Proven experience supporting Tier‑1 CSP or global OEM customers
- People leadership experience across engineering, TPM, or system lead teams
Preferred Qualifications
- Strong expertise in NPI, end‑to‑end hardware development, DFMEA/DFS, validation, and program governance
- Excellent communication skills with executive presence and customer‑facing experience
- Ability to lead complex global programs and drive outcomes under tight timelines
- Strong business acumen, problem‑solving, and organizational skills
- Proficiency in project management tools, Power BI, Excel, and PowerPoint
Equal Opportunity Employer : We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Location: Morrisville, North Carolina (primary). Additional location: Seattle, Washington.
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