Glass Court Swim & Fitness is hiring a Full-Time Fitness and Racquetball Director to lead and grow our fitness and racquetball program and community.
Benefits
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Fun team atmosphere
- Competitive pay
- Flexible hours
- Valuable work experience
- Increased social opportunities
Responsibilities
- Oversee and lead all fitness and racquetball programming: group fitness, personal training, leagues, ladders, tournaments, clinics, lessons, and special events.
- Manage fitness floor operations, personal training staff, and group exercise instructors.
- Drive participation and retention through member engagement, outreach, and community‑building across both fitness and racquetball.
- Manage court scheduling/reservations, group‑fitness class schedule, programming calendar, and utilisation targets.
- Recruit, hire, train, and coordinate all fitness instructors/personal trainers, racquetball pros, and event support staff.
- Partner with Membership Director on tours/trials and convert prospects into racquet and fitness participants and members.
- Maintain fitness area and court standards: cleanliness, safety checks, equipment maintenance, and reporting repair needs.
- Coordinate with facilities/vendors on court maintenance, lighting, HVAC comfort, fitness equipment repair/replacement, and repairs.
- Develop partnerships with local clubs, schools, corporate groups and promote group bookings/corporate wellness programs.
- Track KPIs: court utilisation, league participation, group‑fitness class attendance, personal training revenue, lesson revenue, event revenue, and retention.
- Support club‑wide service standards and handle member issues/service recovery.
*The company reserves the right to add or change duties at any time.
Qualifications
- 3+ years experience running fitness and racquetball programmes, leagues, or club operations (health club, private club, YMCA, etc.).
- Strong knowledge of fitness floor safety, personal training best practices, group exercise formats, racquetball rules, league formats, tournament operations, and player development.
- Proven ability to build participation through programming, communication, and community leadership.
- Current certification from a recognised organization (e.g. ACE, NASM, ACSM) in Personal Training or Group Exercise, or a degree in Exercise Science or a related field.
- Strong organisational skills (scheduling, calendars, coordination).
- Excellent member service, conflict resolution, and communication skills.
Preferred
- Experience managing a fitness department, including budgets and staff supervision.
- Teaching/coaching experience (private lessons, clinics, player development).
- Experience with club software for court reservations, class scheduling, and reporting (Jonas a plus).
- Event marketing experience (flyers, email, social, partnerships).
- Inclusive coaching experience (welcoming beginners, adaptive or neuro‑inclusive approaches).
What Success Looks Like
- Growing league, clinic, personal training, and group exercise participation month‑over‑month.
- High court utilisation and strong class attendance during peak hours + predictable programming calendar.
- Strong member satisfaction and retention within the racquet and fitness community.
- Smooth tournaments/events that drive excitement and referrals.
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