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Director of Program Business

Hippo Insurance • austin, tx, United States • $90 - $130 / year • 18h ago

Requirements

We are seeking a committed, experienced, and energetic individual to join our team
The ideal candidate will be self-motivated, a change leader that challenges and continuously improves existing processes and procedures, as well as a subject matter expert in personal lines, commercial lines, program management and compliance
7+ years of risk management experience in personal and/or commercial insurance positions of increasing responsibility required
Bachelor’s degree required
Proficient with setting and negotiating Reinsurance Programs
Contract Drafting experience
Experience with coverage analysis
Understanding of technical claims proficiency and execution of best claim practices
Understanding of insurance concepts such as contracts, policy forms, reinsurance, state regulation, and claims coverage
Strong business acumen and ability to collaborate with other departments and stakeholders
Demonstrated success in exercising independent decision-making, problem-solving, and negotiation competency
Strong organizational and analytical skills with ability to conduct analysis on unstructured data
Intermediate Excel skills are required
Customer-service and relationship oriented
(Desirable) Professional designations desired (CPCU, ARM, AIC, SCLA, etc.)

What the job involves

Reports To: Chief Program & Underwriting Officer, Spinnaker
This is a collaborative leadership role accountable for program management and underwriting of a sub-portfolio of programs within Spinnaker
Represent your assigned programs as a member of the Spinnaker senior leadership team
Accountable for ensuring your programs are in compliance with our contractual terms and follow all regulatory compliance requirements
State filing review/signoff along with broader program-specific teams
Quality and accuracy of the deal-specific business terms
Responsibility for each program meeting strategic objectives as stated by the CEO and senior leadership team
Oversight of onboarding checklist(s) for new programs assigned to you
Oversight of renewal strategy in collaboration with Finance and Operations
Collaborate with Finance and Operation to ensure monthly reinsurer reporting are done correctly
Collaborate with Finance and Operation to ensure account reconciliation, including review and approval of account balances due MGAs/reinsurers
Collaborate with Finance and Operation to ensure claims and treaty reporting, including review and approval of program-specific claims and IBNR are done correctly
As needed, participate in the new business development process, in collaboration with the broader team
Review of potential new business opportunities
Collaborate with the Hippo Reinsurance team to ensure:
Specific reinsurance placements are done correctly and timely
Participate in industry conferences/events; marketing and reinsurer visits as needed
Overall P&L responsibility for programs in your portfolio. Implement action steps to improve underwriting results of programs as necessary
Develop annual growth and profit plans for the program
Develop and/or amend underwriting guidelines specific to each program
Plan, manage, and evaluate work of program administrators/MGAs
When applicable, develop and manage CAT management objectives including PML management in conjunction with Hippo risk management department
Direct responsibility for portfolio management of assigned programs including but not limited to, management/allocation of limit accumulations, remediation or culling of unprofitable business, and oversight of remediation of MGAs with unsatisfactory audit results
Work with program brokers and MGAs to place reinsurance specific to the program and coordinate with Hippo risk management department. Responsible for ensuring signed reinsurance agreements are loaded to contract database (Lexion)
Collaborate with Spinnaker Claims department to monitoring claim activity on program and act where appropriate (e.g. underwriting guidelines, forms development, claims operations)
Conduct underwriting audits and quality reviews to validate compliance with all underwriting guidelines and quality standards are met
Conduct termination and run-off processes for discontinued programs
A Director, Program Business, Spinnaker, you will act as “CEO” of a number of Spinnaker programs. You will have primary P&L responsibility for the book of business, and you will be responsible for setting program annual goals which will include strategies and tactics for profit, growth, expense management, and allocation of catastrophe capacity
A key strategic part of the role is relationship management, and you will act as the primary interface with each program, to include their Claims TPA, reinsurers and the brokers

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