- Help Synchrony build one of the most resilient information security programs in financial services.
- Operate as the Program Manager for Project Meridian, orchestrating execution across all workstreams.
- Maintain the integrated roadmap, clearing the path for delivery teams.
- Manage a dedicated team of specialist consultants.
Requirements
- Bachelor’s degree in a related discipline and 8+ years of program/project management experience;
- in lieu of a degree, 12+ years of relevant program/project management experience.
- Proven track record managing large, complex, cross-functional programs with multiple concurrent workstreams and enterprise scope.
- Experience delivering in financial services, banking, or another highly regulated industry — including familiarity with control and risk frameworks, audit evidence, and regulatory expectations.
- Working knowledge of technology delivery — change management and CAB processes, release cycles, maintenance/freeze windows, and the operational cost and risk of remediation/patching work.
- Working knowledge of core information security processes — vulnerability remediation SLAs, compensating controls, and the security exception / risk-acceptance process.
- Experience with Agile and Scaled Agile (SAFe) delivery and the tools delivery teams use day-to-day (e.g., Jira / Azure DevOps).
- Excellent written and verbal communication, including executive-level reporting and presentation.
- Demonstrated ability to manage conflict, build consensus, and influence across senior stakeholders.
- Exceptional organization and prioritization, with the ability to keep a high volume of concurrent, complex work on track.
- Experience managing external consultants/vendors and the associated SOWs and deliverables.
- Comfort operating amid complexity and ambiguity; able to help teams set direction and resolve competing priorities.
- Ability and flexibility to travel for business as required.
Core Competencies
Demonstrates extensive program and project management expertise in financial services, with a strong focus on managing complex, cross-functional programs and delivering results in highly regulated environments. Proficient in information security processes and technology delivery methodologies, including Agile and Scaled Agile frameworks.
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