Affirm is seeking a Senior Product Manager to join the Agent Enablement pod, shaping the experiences of agents and customers at scale. You will drive research-led decisions, partner with Servicing and Operations to streamline workflows, and lead AI-driven improvements that boost agent efficiency and reduce contact volume.
You’ll own a thoughtful roadmap, translate insights into strategy, and collaborate across Engineering, Analytics, and Legal to deliver impact in a remote-first environment.
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