Support Services Program Manager / Specialist
The scope of the proposed services includes, but is not limited to, the following responsibilities:
- Lead integration activities between agencies and third parties within the OTS Enterprise Architecture (EA) environment.
- Provide quality assurance reviews as requested by management.
- Assist management with budgeting and the development and refinement of cost allocation for all Enterprise Architecture lines of service.
- Support OTS customer agencies in the development of federal and state financial reporting.
- Provide subject matter expertise on applicable agency systems and technologies.
- Assist OTS in the evaluation of new and emerging technologies.
- Lead or assist OTS in the review of technical documentation.
- Perform other duties as assigned by the executive team.
The applicant must demonstrate expertise and/or relevant experience in the following areas:
- Minimum of five (5) years of experience with the OTS Enterprise Architecture environment.
- Minimum of twenty (20) years of experience with technologies used within the State of Louisiana systems.
- Minimum of fifteen (15) years of project management experience.
- Prior experience with large-scale state Enterprise Architecture systems serving multiple governmental agencies.
- Experience with rate setting, cost allocation, and invoicing.
- Experience determining and establishing lines of service costs.
- Experience with Health and Human Services applications, including but not limited to:
- Medicaid
- SNAP/TANF
- Child Welfare
- Child Support
- Child Care Licensing
- Experience drafting the following documents:
- Advanced Planning Documents (APD)
- Advanced Planning Document Updates
- Implementation Advanced Planning Documents (IAPD)
- Cost Allocation Plans
The following experience is preferred but not mandatory:
- Experience administering and managing large-volume projects.
- Experience managing task orders.
- At least six (6) years of experience performing similar duties in large-scale Enterprise Architecture environments.
- Experience drafting Requests for Proposals (RFPs).
- Experience with Java and.NET development.
The applicant should possess subject matter expertise with the following Enterprise Architecture components and technologies:
Item - Vendor - Description
Nutanix - Nutanix/Dell - Hyper-converged computing with compute, storage, and virtualization consolidated into a single appliance
VxRail - Dell - Hyper-converged computing with compute, storage, and virtualization consolidated into a single appliance
ESXi - VMware - Virtualization platform
vCenter - VMware - Virtual infrastructure management
NSX - VMware - Network virtualization
SRM - VMware - Site Recovery Management
Windows Server - Microsoft - Standard OS for Windows
RedHat Enterprise Linux - RedHat - Standard OS for Linux
MS SQL Server 2014 - Microsoft - Enterprise database and storage engine
Nagios - Nagios - Infrastructure monitoring and alerting
New Relic APM - New Relic - Application performance monitoring
New Relic Infrastructure - New Relic - Infrastructure monitoring
New Relic Browser - New Relic - Browser performance monitoring and analytics
Octopus Deploy - Octopus - Continuous deployment and delivery
Puppet Enterprise - Puppet - DevOps automation
Splunk - Splunk - Operational intelligence platform
Veracode - Veracode - Static code analysis
Decision Center / Decision Server - IBM - Business Rules Engine (BRE)
Exstream - OpenText - Client communications and correspondence generation
Pentaho - Hitachi Data Systems - Data warehouse and analytics
Case Foundation / Content Manager / Enterprise Records Foundation - IBM - Electronic Document Management System (EDMS)
webMethods - IBM - Enterprise Service Bus (ESB)
API Gateway - Broadcom - Enterprise API Gateway
Identity Manager / Identity Suite / SSO - Broadcom - Identity and access management (IAM/SSO)
InfoSphere - IBM
***Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen's client, allowing the user access to the required systems and technology.***
Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
