Program Analyst & Coordinator
Solventum is a leading provider of AI-driven clinical documentation and clinical coding technology solutions. Our implementation and delivery teams operate within complex public healthcare environments, supporting large-scale digital transformation programmes across multiple health services.
As we continue to scale our delivery capability across ANZ, we are seeking a Program Analyst & Coordinator to strengthen governance, reporting, documentation and delivery coordination across major healthcare programmes.
As a Program Analyst & Coordinator, you will support the delivery of complex, multi-project healthcare programmes within public sector environments, combining program coordination, governance support, and structured technical documentation.
Working closely with Program Managers, Project Managers, and delivery teams, you will help ensure delivery remains structured, transparent, and well-managed across all lifecycle stages. You will maintain visibility across schedules, risks, issues, dependencies, and reporting, while ensuring programme artefacts are accurate, complete, and decision-ready. A core component of this role is the development and management of high-quality documentation that supports implementation, governance, and knowledge transfer. You will work with technical, integration, and business SMEs to translate complex delivery activities into clear, structured, and consumable artefacts for both technical and non-technical audiences. Operating within a structured PMO environment, you will strengthen governance discipline, improve reporting consistency, and enable effective stakeholder alignment across large-scale digital health programmes.
Key Responsibilities
- Coordinate delivery across multiple projects and workstreams, ensuring alignment to plans, milestones, and priorities
- Maintain visibility across schedules, risks, issues, dependencies, and overall delivery status
- Support end-to-end lifecycle execution (discovery → design → build → test → deploy → stabilization)
- Track actions, approvals, and follow-ups to maintain delivery momentum
- Consolidate inputs from cross-functional teams into clear programme-level views
- Support alignment across internal teams, vendors, and health service stakeholders
- Prepare and maintain governance artefacts including dashboards, executive packs, and reporting
- Support governance forums, steering committees, and structured reporting cadences
- Assist with stage-gate processes, readiness assessments, and go/no-go decision support
- Monitor risks, issues, and dependencies and drive timely escalation
- Ensure reporting is accurate, complete, and presented in a decision-ready format
- Improve reporting quality, consistency, and transparency across the programme
- Develop, structure, and maintain programme and implementation documentation aligned to delivery requirements
- Produce clear, high-quality artefacts including implementation guides, process flows, governance materials, runbooks, and knowledge articles
- Translate complex technical and operational concepts into structured, user-friendly documentation
- Collaborate with SMEs to gather, validate, and refine content across technical and business domains
- Ensure documentation is version-controlled, standardised, and maintained within governed repositories
- Support knowledge transfer to operational and BAU teams through clear, complete handover documentation
- Identify documentation gaps and drive continuous improvement in quality, usability, and consistency
- Build effective relationships across programme stakeholders including executives, PMs, vendors, and clinical teams
- Coordinate inputs across technical and business stakeholders to support governance and documentation outputs
- Support communication, training coordination, and stakeholder readiness activities
- Assist with onboarding and knowledge transfer across delivery teams
Required Skills & Qualifications
Education
Bachelor's degree in a relevant field (healthcare management, business, IT or similar)
An advanced degree such as an MBA is highly desirable.
PRINCE2, PMP, PMBOK, or PMI certification preferred.
Experience
3–7 years' experience in PMO, program coordination, project support, or technical documentation roles
Experience supporting complex, multi-project programmes within structured governance frameworks
Demonstrated experience producing technical or implementation documentation in delivery environments
Experience working with cross-functional SMEs (technical, integration, business)
Exposure to healthcare or public sector programmes highly desirable
Key Capabilities
Strong organizational and coordination skills across multiple concurrent workstreams
Advanced ability to structure, analyse, and present information clearly for executive and operational audiences
Strong technical writing capability with a focus on clarity, structure, and usability
Ability to translate complex technical concepts into clear, consumable artefacts
High attention to detail with strong focus on data quality and documentation accuracy
Strong stakeholder engagement and communication skills
Ability to manage competing priorities in fast-paced delivery environments
Proficiency in tools such as Excel, PowerPoint, SharePoint, JIRA, and Confluence
