Student Success Coach - CRSS Program
Job Title - Student Success Coach - CRSS Program
Position Number -
Department - Psychology - Joliet, IL
Anticipated Salary Range - $53,060
Position Summary - The University of St. Francis Certified Recovery Support Specialist Program invites applications for the position of Student Success Coach. The Student Success Coach shall be responsible for providing academic support to students, offering learning strategies and designing academic plans that align with student strengths and course expectations. This position is grant-funded and contingent on continuing grant funding. The University of St. Francis is a welcoming community of learners committed to enhancing diversity and equity.
Essential Duties & Responsibilities - Student Assistance
- Provide intensive, one-to-one academic coaching and progress monitoring via weekly one-on-one meetings and other outreach
- Provide assistance in creative formats, including teleconferencing
- Offer study-skills instruction to students
- Assist in the identification and creation of static resources to promote student success, including handouts, tutorials, and video lectures
- Maintain familiarity with student coursework to provide content-area tutoring in Recovery Support Service
- Collaborate bi-weekly with faculty to promote student success
- Maintain documentation of all appointments, assignments, and student data
- Participate in and promote a culture of continuing quality improvement
- Other related duties as assigned
Minimum Requirements - Master's Degree in Education, Educational Psychology, or related field
Two years of work experience in a university learning assistance program or teaching/advising at the secondary or post-secondary level
Strong oral and written communication skills, including experience with Microsoft 365
Strong organizational, interpersonal and problem-solving skills
Ability to work effectively within a team and yet take initiative individually
Ability to prioritize and perform multiple tasks
Ability to perform the physical requirements of the position
Willingness to support the Catholic and Franciscan values of the university
Preferred Requirements - Experience with non-traditional student populations including special education
English-Spanish bilingual
Understanding of learning disabilities
Teaching experience in higher education
Experience with CanvasLMS
Hours/Shift/Work Schedule - Full-time; July 1, 2026 to June 30, 2027. Position duties and responsibilities require adherence to a flexible schedule to accommodate students' schedules. This position is full-time, grant funded.
Physical Requirements of Position - Work is performed in an office setting with minimal exposure to health or safety hazards. Substantial time is spent working on a computer. This is sedentary work which requires the following physical activities: sitting, walking, bending, stooping, finger dexterity, repetitive motions, talking, hearing and visual acuity.
