Program CoachnSmall Magic is seeking a Program Coach to deliver high-quality coaching, facilitation, andncohort management across Small Magic's direct programs, building relationships withnfamilies and childcare providers to move the needle on kindergarten readiness.nApplications through the form (by clicking the apply button) are strongly preferred. If youndon’t have access to a Google account, you may send your application materials .nKEY DETAILSnReports to: Program DirectornWorks closely with: Outreach & Engagement Lead, Programs team, and directly withnfamilies and/or childcare providersnLocation: Birmingham, ALnSchedule: Full-time | Evening or weekend availability required (family programs typicallynbegin at 5:30 PM CT)nCompensation: $54,000-65,000 annuallynWHO WE AREnSmall Magic is a Birmingham-based organization focused on one goal: ensuring childrennunder five are ready for kindergarten and a life of opportunity. We work alongside families,nproviders, and civic leaders to strengthen the early learning ecosystem across our citynthrough direct programming and broader systems-level work.nWe are entering a defining chapter. With significant new public and private investmentsncommitted, Small Magic is scaling rapidly expanding the number of families and earlynlearning centers we serve and deepening the quality of that work. Program Coaches are thenheart of our ability to serve. They are the extension of our belief that families deserve thenvery best and do this through their coaching and facilitating to create quality repeatablenopportunities to learn and build community.nWHAT YOU'LL DOnThe Program Coach owns the relationships, facilitation, and logistics that make SmallnMagic's direct programs work. This is not a classroom teaching role or a case managementnrole; it sits at the intersection of adult learning, behavior change, professional development,nand community trust-building. You will support a group of children or adults from the timenthey sign up for a program through their graduation, creating a personalized experiencenand high quality opportunities to learn.nDepending on organizational need, you may be deployed primarily on family-facingnprograms, center-facing programs, and on some occasions both. The core skills translatenacross both service lines (centers or families).nYou will:n● Coach toward positive outcomes for kids | On the family side, you will work withncaregivers to build the knowledge, confidence, and habits that improve kindergartennreadiness at home. This includes providing individual coaching, and meeting familiesnwhere they are practically and emotionally. On the center side, you will developnearly learning professionals coaching teachers and centers to improve classroomnquality and learning environment.n● Facilitate with consistency and skill | You will lead group sessions with eithernfamilies or professional learning communities with the preparation, presence, andnadaptability that makes facilitation feel effortless even when it isn't. On the familynside, evening facilitation can be a regular part of this role.n● Manage your groups end-to-end | You own the logistics and administrative needs ofnyour groups Enrollment, technology, materials, scheduling, attendance,nfollow-through. You are the person participants call when something isn't working,nwhen they aren’t seeing any progress, and you help make sure it gets resolved.n● Track progress and use data to improve | You will monitor participant progress,ndocument what's working and what isn't, and contribute to a culture of continuousnimprovement across the program team and our programs.n● Flex across program service lines as needed | Small Magic's programs evolve. Younmight be asked to move between family-facing and center-facing work asnorganizational need requires, bringing the same quality of relationship andnexecution to both.nWhile not requirements for application, competitive candidates will likely have:n● Experience working with families with young childrenn● Experience living in or working with lower income communitiesn● Comfort with learning new curriculanTO MAKE THIS CONCRETEnIf you were in this role today, you might be:n● On the family side: Facilitating a Tuesday evening family group session, thennconducting Thursday coaching sessions with families on how to improve somethingnnew they’re trying with their childn● On the center side: Visiting a couple of centers to coach teachers on classroom talknstrategies and visiting others to check on their progress with tasks related tonincreasing their quality ratingn● Coordinating device/materials distribution for certain programs and/orntroubleshooting for a new group before their first sessionn● Reviewing attendance and engagement data across your groups and flaggingnparticipants who may need additional support before the next sessionn● Collaborating with the Outreach & Engagement Lead to ensure a smooth handoff fornincoming participantsnWHO YOU AREnWe'll evaluate candidates for this role based on demonstrated strength in the areas below:n● Oral & Written Communication | You communicate clearly and concisely from antext to a parent to an email about orientation and sign up. You can adjust the waynyou are communicating to meet the moment and the ways you communicate arenhuman and warm.n● Coaching Excellence | You know how to structure a coaching conversation focusednon goal-setting, reflection, accountability. You listen to understand, you asknquestions that surface what someone actually needs, not just what they're saying.nYou reflect back accurately and make people feel genuinely heard before you movento action and you move people forward with intention.n● Facilitation Excellence | You deliver group sessions that are engaging, purposeful,nand responsive to where participants actually are. You don't read from a script,ninstead you work from deep preparation and move with the flow and dynamics ofnthe setting. You know when to dig deeper and ask questions and when to bring anmoment to an end.n● Adult Learning | You understand how adults learn and change whether a parent or anchildcare provider. You know that behavior change is slow, nonlinear, and requiresntrust before it requires information. You can facilitate a session that meets peoplenwhere they are and moves them forward. You know the difference betweenntransferring information and facilitating learning. You understand how adults learnnand change.n● Timely & Responsive Communication | You close the loop. You respond promptly,ncommunicate changes before they become surprises, and never leave someonenwondering or unclear on what comes next.n● Prioritization & Time Management | You manage a complex, multi-task workloadnwithout dropping things. You know how to triage when everything feels urgent,nprotect time for high-impact work, and make deliberate choices about where yournattention goes and who to serve when.n● Project & Cohort Management | You run logistics with the same care you bring tonrelationships. Scheduling, materials, enrollment, data entry, follow-through are allnreflective of the systems you build that keep your groups on track.n● Data Discipline | You track what matters (participation, engagement, progress). Younnotice when a participant is disengaging before they disappear. You use informationnto improve your practice, not just to report upward.nWHAT ELSE YOU SHOULD KNOWnResearch shows that women and people of color are less likely to apply to jobs unless theynmeet every single qualification. If you are excited about this role but your past experiencendoesn't align perfectly with every qualification in the job description, we stronglynencourage you to apply anyway.nSmall Magic is committed to building a team that reflects the diversity and strength of thencommunity we serve. Employment decisions are made without regard to race, gender,nsexual orientation, religion, age, disability, or any other protected characteristic.nThe compensation range for this role is $54,000-65,000 annually, commensurate withndemonstrated competency and prior experience. Benefits include a highly flexible worknenvironment, premium health insurance, retirement matching (up to 5% after 3 months),npaid time off (approximately 30 days), professional development funds, and a work-issuednlaptop.
