Our client is currently seeking a Lead Workday Systems Analyst / Project Manager
Position Overview
Our client is seeking a highly experienced Lead Workday Systems Analyst / Project Manager with a strong blend of functional, technical, and program management expertise. This individual will serve as a key operational leader for the Workday environment, helping drive day-to-day execution, incident management, stakeholder communication, and strategic Workday initiatives across a global organization.
The ideal candidate will operate independently with minimal supervision, effectively manage competing priorities, and serve as an escalation point for critical Workday-related issues and projects.
Key Responsibilities
Workday Operations & Support
- Serve as a primary escalation point for Workday-related incidents and operational issues.
- Manage incident triage processes and coordinate resolution efforts with Workday technologists and support teams.
- Oversee backlog management and prioritize incoming requests.
- Manage daily operational priorities across multiple teams.
- Perform configuration activities within Workday as needed.
- Review audits, analyze system trails, and identify areas of concern or improvement.
- Manage change control processes and governance activities.
Project & Program Leadership
- Lead Workday releases from planning through execution.
- Manage multiple concurrent initiatives across the organization.
- Support and lead global Workday projects and cross-functional programs.
- Drive requirements gathering sessions with business stakeholders.
- Develop project plans, timelines, and implementation strategies.
- Create executive-level PowerPoint presentations and project communications.
- Coordinate cross-functional teams and facilitate presentations outlining recommendations, next steps, and project updates.
Stakeholder & Team Management
- Oversee stakeholder communications and project governance activities.
- Draft and deliver communications to broad HR audiences regarding incidents, system updates, and organizational impacts.
- Collaborate with HR, People Systems, and technical teams to ensure alignment and successful execution.
- Serve as a trusted advisor and operational leader within the Workday ecosystem.
Required Experience
- Strong hands-on Workday experience (required).
- Experience with HR systems and Workday administration/configuration.
- Techno-functional Workday consulting background preferred.
- Understanding of Workday integrations and system touchpoints.
- Familiarity with LMD and other Talent Acquisition-related tools is beneficial.
- Experience managing incidents, escalations, and operational support functions.
- Proven project/program management experience with enterprise-scale initiatives.
- Experience leading global projects and coordinating distributed teams.
- Strong communication, presentation, and stakeholder management skills.
- Ability to work independently with minimal oversight.
