Leading strategic customer implementations, the full-time Senior Implementation Project Manager will manage end-to-end projects for enterprise accounts, ensuring a seamless deployment experience while working remotely. Key responsibilities Lead end-to-end implementation projects for large enterprise and strategic customer accounts Serve as the primary point of contact throughout the implementation lifecycle to ensure exceptional customer experience Manage project timelines, deliverables, risks, and stakeholder expectations across multiple concurrent implementations Required qualifications 5+ years of project management, implementation, customer success, or related experience in SaaS or enterprise software environments Demonstrated success managing complex, multi-phase customer implementations and executive-level stakeholder relationships Experience working cross-functionally with Sales, Operations, Product, and Technical teams Proficiency with Salesforce, CRM platforms, and project management tools preferred Ability to work independently and thrive in a fast-paced environment
