Salesforce Technical Project Manager (TPM) – Center of Excellence
Job Title: Salesforce Technical Project Manager (TPM) – Center of Excellence
Job Overview:
We are seeking a highly experienced and adaptable Salesforce Technical Project Manager with strong leadership skills and a deep understanding of Salesforce solutions across multiple Clouds. The ideal candidate will lead large-scale Salesforce implementation projects, manage diverse teams (on-site, remote, offshore, nearshore), and drive delivery excellence in an evolving environment.
Responsibilities
- Lead large Salesforce implementation projects with teams of 20+ members, managing multiple simultaneous workstreams of varying sizes.
- Possess broad expertise across Salesforce Sales Cloud, Service Cloud, Health Cloud, Experience Cloud, and Marketing Cloud.
- Drive delivery in an Agile environment, estimating work, facilitating standard Agile ceremonies, and leveraging SAFe practices.
- Manage remote and nearshore teams, fostering high performance, accountability, and motivation.
- Ensure strong project governance with solid practices for tracking, monitoring, and driving progress toward objectives.
- Demonstrate extreme organization, attention to detail, and adaptability in a fast-changing organizational context.
- Serve as a key leader within the Salesforce Center of Excellence, providing day-to-day management of CoE resources.
- Maintain excellent communication skills with the ability to lead, negotiate, push-back when needed, and positively influence stakeholders.
- Prioritize execution, with a relentless focus on delivering high-quality results.
Mandatory Experience
- 7+ years of project leadership experience in Salesforce implementations.
- Prior experience in a healthcare insurance setting.
- Proven track record leading remote, offshore, and nearshore teams.
- Strong Agile delivery experience, including work estimation, SAFe familiarity, and Agile ceremonies.
- Demonstrable examples of team leadership, motivation, accountability, and execution focus.
Seniority level
Employment type
Job function
Industries
- Hospitals and Health Care and Insurance
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