VO2 Group – InsideBoard AI, a fast-growing SaaS startup leading the next generation of AI-powered digital enablement, adoption, and performance coaching for enterprise teams.
Location: Manhattan, New York (Hybrid – 3 days/week on-site)
Job Type: Full-time, Permanent
About the Role
We’re hiring a Project Manager to support a multi-year enterprise digital transformation program with one of our largest U.S. customers. This role sits at the intersection of consulting, program delivery, SaaS implementation, and enterprise stakeholder management. You’ll orchestrate cross‑BU workstreams, steer delivery, and ensure that InsideBoard AI’s platform (KPIs, Coaching Plans, IRON AI, Success Widgets, activation flows) lands successfully across 65+ business units and 5,500+ advisors. You’ll engage directly with senior business owners across CX, Learning, Operations, and CRM transformation teams while working closely with InsideBoard’s product, data, engineering, and advisory squads.
Your Key Missions
Program & Project Delivery - Own the end-to-end delivery plan across multiple business units.
- Drive sprint planning, dependencies, timelines, and risk management.
- Translate requirements into clear implementation tasks (KPIs, workflows, Success Widgets, coaching templates, IRON AI use cases).
- Align functional, technical, data, and product stakeholders on scope and delivery expectations.
- Ensure a consistent operating model across all business units and workstreams.
Stakeholder Management - Serve as the main point of contact for enterprise leaders, program managers, and operational stakeholders.
- Prepare and lead SteerCos, governance sessions, BU syncs, and enablement workshops.
- Build crisp, executive‑ready materials (roadmaps, dashboards, progress summaries).
- Maintain strong communication and alignment across a complex stakeholder landscape.
Consulting & Advisory - Bring structure, clarity, and best practices to a fast‑moving enterprise program.
- Advise business owners on activation strategy, KPI design, coaching flows, and operational change.
- Identify gaps and propose actionable solutions to accelerate adoption and performance.
- Champion InsideBoard’s value and guide stakeholders on leveraging the platform to its full potential.
Quality & Delivery Excellence - Ensure configurations and deliverables meet requirements and follow governance guidelines.
- Track adoption, usage, and value realization; elevate risks before they become issues.
- Support run‑phase operations (activation strategy, quarterly coaching cycles, content updates).
- Maintain high delivery standards in a dynamic, multi‑BU program.
What You Bring
Required - 4–7+ years in consulting, SaaS delivery, digital transformation, or enterprise program management.
- Strong customer‑facing presence with experience managing senior stakeholders.
- Proven ability to drive delivery in a complex enterprise environment.
- Excellent project management skills — planning, risk management, documentation, governance.
- Strong communication, executive storytelling, and meeting facilitation skills.
- Experience with CRM platforms (Salesforce, Dynamics, ServiceNow, or similar).
Preferred - Experience in enablement, customer experience, or operational performance programs.
- Background in analytics, KPIs, or coaching frameworks.
- Experience with AI‑driven platforms or digital adoption technologies.
- Experience in large‑scale contact center, retail, automotive, or field service operations.
- Bonus: Bilingual (French/English).
Compensation & Benefits
- Base Salary: Competitive, commensurate with experience.
- Vacation: Unlimited paid time off.
- Sick Days: 10 per year.
- Health Benefits: A dedicated allowance to choose the best option for your health.
Where You’ll Work
VO2 Group – US Headquarters 27 W 20th St, 8th Floor, New York, NY 10011.
Hybrid: In‑office 2-3 days per week, flexible around team collaboration.
Why Join VO2 and InsideBoard?
You’ll be part of a global movement reimagining how organizations drive change through data, design, and technology. At VO2 Group, we champion autonomy, growth, and collective success. If you’re looking for a role where you can shape both digital strategy and user impact, let’s talk.
Ready to Apply?
Send your resume and a short note to our HR team at about why you’re excited about this role or apply directly through this job ad. We can’t wait to meet you!
#J-18808-Ljbffr
