Project Manager, II Labs - hybrid
ICON plc is a world‑leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
The role
- Act as the sponsor’s main contact person in all matters regarding our central laboratory services, following up and responding to clinical study specific inquiries from sponsors, physicians, CRAs and CRO representatives and the ICON Site Services Department.
- Review newly assigned protocols and amendments. Coordinate and manage the completion of the Clinical Laboratory Worksheet (CLW) and communicate information as required to other departments within ICON Laboratories (and ICON Clinical CRO if appropriate).
- Enter protocol parameter information into PACS//ICOLIMS and other systems for new and/or amended protocols. Prepare and QC clinical study specific materials.
- Ensure that proper guidelines for communication are set at study start‑up and maintained throughout a study by creating and updating the study specific Communication and Escalation Plan; ensure adherence to the protocol specific monitoring plan; maintain clinical study specific study files and ensure that all appropriate documents are properly maintained; ensure that all necessary documents are archived at study closure.
- Provide sponsors with study management reports. Provide client support on the ICOLabs system. Inform the team leader about study progress.
- Proactively monitor study budget.
- Set the timelines for and monitor the progress of shipment requests for storage samples and verify data.
- Attend and represent ICON at sponsor investigator meetings, kick‑off meetings, bid defenses or initiations.
- Develop new tools and train new employees.
- Perform additional relevant responsibilities as requested by management.
What you need
- Bachelor’s degree or local equivalent in Science, Business or a related field.
- Minimum of 2 years of experience working in a clinical laboratory, clinical trials, or customer management/account management role in a life science related organization.
- Minimum of 2 years of project management experience in a service area serving clinical trials, such as IVRS, clinical supplies packaging and distribution, medical imaging, data management, or electronic data capture.
- Working familiarity with Word, Excel, PowerPoint.
What ICON can offer you
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well‑being and work‑life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- Health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well‑being.
- Life assurance
- Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
If you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position, let us know or submit a request.
At ICON, inclusion and belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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