Benefits
- 401(k)
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
Compensation
- Competitive salary of $23.00 – $27.00 per hour based on experience
Other Perks
- Career progression
- Internal promotional opportunities
- And more!
Are you an experienced restoration professional with a passion for customer satisfaction? Are you looking for a real career path with plenty of promotional opportunities? We are seeking a qualified restoration professional to assist in delivering an unmatched customer experience, ensuring timely job progress and daily communication with customers. This pivotal role emphasizes customer service, revenue growth, and staff development. As a valued SERVPRO franchise employee, you’ll enjoy competitive pay and opportunities for continuous learning and growth.
Key Responsibilities
- Manage the overall customer experience, ensuring satisfaction and tracking reviews
- Provide prompt responses to potential customers, demonstrating priority and professionalism
- Coordinate crews and resources for active projects, overseeing project scopes and estimates
- Maintain clear communication with clients, teammates, vendors, and insurance representatives
Requirements
- Ability to work a 24/7/365 job
- Previous experience in cleaning/restoration preferred
- High school diploma or GED
- IICRC certifications preferred; Xactimate experience is a plus
- Valid driver's license
- Ability to participate in on-call rotation for evening and weekend calls
- Successful completion of a background check
In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! Join us and make a significant impact in the restoration industry and in your community. Apply today!
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