CHANEL
At CHANEL, our values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work.
ABOUT THE ROLE
Location: New Delhi, India
Reports to: Regional Store Planning Manager Director
As Project Manager, Store Planning India, you are part of the Regional Boutique Architecture team, supporting the delivery of architectural and design projects in India for Fashion and Watches & Fine Jewelry. The Swiss Markets region includes Switzerland, Mexico, Brazil, Panama, and India and is undergoing significant business acceleration.
Working within the local market you will report to the Regional Store Planning Director and manage multiple store planning projects or parts of projects in parallel, including new boutique openings, renovations, extensions, refurbishments, and maintenance projects.
This role requires a highly structured, organized, and analytical approach, with strong project management discipline and data/reporting capabilities to manage diverse projects with varying processes, timelines, and stakeholder requirements.
You are also an active member of the Global Boutique Architecture Team (B A T Community), a global architecture network that connects regional teams through weekly touchpoints and semi-annual in-person moments focused on learning, best-practice sharing, and alignment on global policies and procedures. The B A T Community works closely to ensure consistency, quality, and excellence across all CHANEL boutiques worldwide as all regions parnter with our global design architect, Peter Marino Architects (PMA).
IMPACT YOU CAN CREATE AT CHANEL
Project & Program Management
- Manage multiple architectural and interior design projects in parallel, each with distinct timelines, approval processes, and reporting requirements
- Lead defined scopes of work independently across all project phases, including due diligence, design development, construction, cost management, openings, and after-care
- Coordinate complex projects across standalone buildings, shopping malls, and historically protected sites with sophisticated interior concepts
- Providing feedback to ensure projects meet CHANEL’s global architectural standards, brand image, sustainability commitments, budgets, and timelines
Stakeholder & Partner Collaboration
- Act as a key point of contact for internal stakeholders including regional finance, legal, real estate, procurement, operations, and sustainability teams
- Work closely with the Regional Senior Store Planning Manager to coordinate with Peter Marino Architects (PMA) and IMAGE teams, ensuring accurate information flow and quality execution
- Manage relationships with landlords, local authorities, consultants, contractors, and local architects under regional supervision
Data, Reporting & Governance
- Prepare and maintain structured project documentation, schedules, budgets, feasibility studies, and reporting tools
- Provide clear, accurate project reporting on status, risks, costs, and timelines to regional leadership
- Contribute to continuous improvement of workflows, tools, and reporting standards within the regional and global architecture community
Collaboration & Community Engagement
- Actively participate in the Global B A T Community, contributing to global alignment, and best practice sharing
- Support consistency across regions by contributing to shared standards, processes, and learnings, particularly in collaboration with PMA
- Prepare presentations, technical input, and structured materials for regional and global meetings
Site Presence & Travel
- Conduct regular site visits across the market to perform quality controls, monitor construction progress, and support issue resolution
WHAT YOU WILL BRING / HAVE
- Master’s degree in Architecture or Design preferably
- 5+ years of experience in a comparable environment (architectural firms or retail design agencies)
- Proven ability to manage multiple complex projects simultaneously
- Strong understanding of architectural design development, construction documentation, and execution
- Experience working with global standards, brand guidelines, and external architecture partners
- Strong data, reporting, and analytical skills, with the ability to structure and communicate complex information clearly
- Highly structured, organized, and detail-oriented with strong project management discipline
- Proactive, solution-oriented, and resilient in a fast-paced environment
- Strong communicator and collaborative team player, comfortable working across cultures, functions, and geographies
- Passion for architecture, design excellence, and high-quality execution
- Fluent English required, French strongly preferred, additional languages are a plus
YOU ARE ENERGISED BY
- Managing multiple projects in parallel within a complex, international environment and a cultural diversity
- Delivering high-quality architectural and design outcomes that reflect CHANEL’s brand and standards
- Collaborating with diverse stakeholders across regions and functions
- Working within a global architecture community that values learning, consistency, and shared excellence
- Contributing to continuous improvement of processes, tools, and ways of working
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
