Job Location - Bangalore, Coimbatore
Experience: 12 -18 yrs (Minimum 10 yrs in E2 E project management)
** Work mode- Hybrid
** Immediate Joiners will be preferred**
Must Have--
1. Product / Software development experience - custom-based or enterprise software -managing software projects
2. Project Implementation
3. US /UK client interactions -customer-facing role
4. Hybrid - Agile & waterfall (good to have waterfall)
5. MS projects and good understanding on mpp tool ( Microsoft project plan tool)
6. SDLC understanding
7. End to end project management experience
8. PMP certification - added advantage
9. Fluent communication without MTI and grammatical mistakes is must.
Roles and Responsibilities:
· Prepare the project plan and maintain the base version and latest version and obtain client approval as needed.
· Set up the communication channel with client and internal management/project team for all Symphony Implementation projects.
· Triage any requirements along with team and arrive at solutions or seek assistance from management to meet the project committed timelines.
· Lead the implementation entirely and close out on the client post go-live with hand holding the client to the support team.
· Generate Change Requests wherever it is applicable and genuinely try for additional revenues where it could benefit the client.
· Deliver client requirements and expectations within the agreed project timeline and make sure all the objectives that are captured in the SOW are achieved with exceptional quality.
· Ensure that all the supporting teams such as PE, Support, Annuities, Rules, Paralegal teams are utilized in case of need for any implementation as per the agreement.
· Engage and/or contribute to minimum 3 process improvement initiatives that enables project delivery and seamless client support.
· Limit functional bugs to a set percentage for every implementation into Production.
· Communicate with client and management upfront about any mismatch in terms of the client requirement which may impact the project schedule.
· Maintain and provide the relevant data for project status and progress whenever management requests for it.
· To train self and the team members on the Implementation process and on client data validation
· Hands-on experience in Project Management using any tool and in activities such as Project estimation, planning, costing, team timesheet maintenance, preparing proposal, RFP etc.
· Good understanding of design & solution process will be added advantage.
· Hands on experience in handling ; Fixed price projects & restricting scope creep and resource wastage.
· Excellent verbal and written communications are a must for this role.
