VERB is a digital marketing agency located in downtown Halifax, Nova Scotia. Our global clients offer the opportunity to work and collaborate with some of the world’s biggest destinations, resorts, and travel brands—and with our employee travel credit, it’s easy to experience them for yourself. We take a balanced approach to work/life and have fun at the office– or wherever we happen to be working from. We are passionate about exceeding expectations and we thrive on jobs other agencies might find too big, or too difficult, or too fast.
What You Will Do
- Translate conceptual ideas into technically feasible solutions and act as the project expert who has an intimate understanding of the entire solution
- Collaborate with all VERB internal departments including, Development, Marketing, UX and Creative, on key process efficiencies
- Apply business acumen to uncover web solutions that address clients’ business needs
- Act as the project expert who has an intimate understanding of the entire solution and own the final deliverable to ensure they are complete and accurate based on the scope of the contract
- Define and prioritize requirements for web and/or marketing projects using various needs analysis techniques
- Craft requirement documents with technical specifications, functionalities, user stories and/or collaborate on creative brief and marketing strategy documentation
- Manage Kanban and Sprint boards and translate project requirements into tickets within Jira
- Create and maintain project schedules, internal and external status reports and risk and issues logs
- Develop and deliver end-user training
- Host key internal meetings and lead regular client meetings related to project milestones
- Plan and facilitate client workshops and requirements gathering meetings
- Work closely with the project sponsor to ensure total service delivery excellence in meeting deadlines and budgets
- Act as a client advocate and manage internal communications throughout project life cycle
- Maintain frequent communication with Project Delivery leadership for escalation, resourcing and budget concerns, etc.
- Foster and nurture a positive relationship with internal and external stakeholders through punctual, professional, and strategic communication
- Contribute to continuous improvement initiatives within the Project Delivery team
- 2+ years of project management experience
- Post-secondary education in project management, marketing, advertising, business, communications, public relations, or equivalent experience
- The following certifications are considered an asset:
- PMI Agile Certified Practitioner (PMI-ACP)
- Business Analysis Certificate (ECBA or CPRE)
- ITIL V3 Foundation
- Demonstrated experience across a range of digital media
- Experience implementing Agile project management methodologies
- Experience developing requirements, user cases, user stories, and/or creative briefs
- Experience working within a CMS (Wordpress, Drupal)
- Familiarity with Atlassian Suite of products, i.e., Confluence and Jira, with experience managing projects within Jira
- Knowledge of project delivery processes (Discover, Definition, Design, Develop, Deploy)
- Ability to help project teams find workable and pragmatic solutions
- Proven ability to present information with internal and external stakeholders, i.e., hosting workshops
- Strong attention to detail
- Excellent written and verbal communication skills
- Highly organized with the ability to function in a fast-paced business environment
Our benefits are anything but basic, with vacation time available on day one (not to mention an extra bonus week during the holidays), an annual travel credit (for non-work related travel), and free office snacks and drinks to keep you energized when you’re around.
In addition, we offer the following and are consistently looking for new ways to enhance the benefits we offer to our team:
- Premium co-share option for Group Health Insurance (medical, dental, vision)
- $1000 annual allowance to use towards a Health Spending OR Wellness Spending Account
- Company matching RRSP program
- Top up for Parental/Pregnancy leave
- Hybrid work arrangements (3 days in office per week for local employees)
- Remote opportunities available for other locations.
- Professional and Personal Development opportunities
- Internal recognition programs
- Recreational sports teams and social event
- Transit and fitness discounts
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