Purpose and Overview
The IT Project Manager is responsible for planning, executing, and delivering technology projects on time, within scope, and within budget, overseeing quality throughout the project’s lifecycle. This role coordinates cross‑functional teams, manages project risks, and ensures alignment between technical solutions and business objectives. The ideal candidate combines technical understanding with strong leadership, communication, and organizational skills.
Key Responsibilities
- Lead end‑to‑end project lifecycle — from initial requirements gathering and scoping to deployment and post‑implementation review.
- Develop detailed project plans, including timelines, resource allocation, budgets, and risk mitigation strategies.
- Coordinate cross‑functional teams such as developers, QA, infrastructure, security, and business stakeholders.
- Manage project scope and change requests, ensuring alignment with business priorities.
- Monitor project progress, track KPIs, and provide regular status updates to leadership.
- Estimate project resources needed to achieve project goals, including time tracking to monitor capacity and potential bottlenecks.
- Identify and mitigate risks proactively to avoid delays or cost overruns.
- Ensure documentation is complete, accurate, and maintained throughout the project lifecycle.
- Facilitate communication between technical and non‑technical stakeholders and manage expectations.
- Build, develop and grow business relationships vital to the success of the project.
- Support vendor management, including proposals evaluation and overseeing third‑party deliverables.
- Ensure compliance with IT governance, security standards, and organizational policies.
Required Professional Skills, Experience and Qualifications
- Bachelor’s degree in Information Technology , Computer Science , Business, or related field.
- Minimum 5 years of direct project management experience managing IT or software implementation projects.
- Proficiency in Spanish and/or Portuguese is required.
- PMP certification is mandatory.
- Strong understanding of SDLC, Agile , and Waterfall methodologies with proven experience.
- ERP experience required.
- Experience with Enterprise Applications & Systems integrations .
- Experience in transformational projects where changes in processes had to be made.
- Proven ability to manage multiple projects simultaneously.
- Excellent communication, leadership, and stakeholder‑management skills.
- Familiarity with ISO, Lean , and/or Six Sigma methodologies or other process improvement methods with a track record of successful projects.
- Experience with project management tools such as MS Project or Primavera.
- Ability to translate business needs into technical requirements.
- Experience working independently and in a team oriented, collaborative environment.
- Ability to bring projects to successful completion through political sensitivity.
- Time flexibility may be required in order to meet project deadlines.
- Travel may be required related to project management.
Preferred Qualifications
- CAPM, CSM or other project management certifications.
- Experience in cloud environments (Azure, AWS, or GCP ).
- Experience with ServiceNow is a plus.
- Background in cybersecurity, data analytics, or enterprise systems.
- Familiarity with ITIL practices.
- Familiarity with programming languages, including web based PHP, Java, JavaScript and database and operating systems experience such as MS-SQL, Oracle, Exchange, SharePoint.
- Competent and proficient understanding of platforms such as Windows Server, IIS, Linux .
- Industry experience is a plus.
- Experience in a multinational corporation is preferred.
- Strategic thinking — sees the big picture and aligns projects with organizational goals.
- Problem‑solving and conflict resolution — anticipates issues and resolves them quickly.
- Collaboration — works effectively with diverse teams.
- Adaptability — comfortable in fast‑paced, evolving environments.
- Attention to detail — ensures accuracy in planning and execution.
- Strong communication skills — both verbal and written with all levels of employees and across multiple operations.
- Multitasking & Prioritization — ability to manage multiple workstreams simultaneously while maintaining clarity, focus and quality.
Defining Success within the First Year
Successful delivery of key IT initiatives; improved project governance; stakeholder satisfaction; measurable operational improvements.
Compensation Package
- Group RRSP
- Professional development, training and certification
Job Type
Full-time, Permanent
EEO Statement
Pan American Silver is committed to advancing diversity and developing inclusive leadership teams that are representative of the communities we serve. The Company provides equal opportunities to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression or any other characteristic protected by federal, provincial, or local law.
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