Job Purpose
Supporting the Head of Systems, Frameworks & Digital Transformation, the Data Solutions Manager and the Systems and Frameworks Manager, this role will support the development, implementation and management of systems, frameworks and processes which help colleagues across Corporate Affairs and the wider business deliver their collective objectives, with a particular focus on data quality and data management. The purpose of Corporate Affairs is to protect, promote and enhance the company’s reputation in our UK and US territories. It is to build and help others build the reputation that National Grid needs to succeed in the short and long term.
The person in this role will be responsible for understanding colleagues’ data and technology requirements and ‘translating’ these into technical deliverables for the Systems, Frameworks & Digital Transformation and Research, Insights & Performance teams.
The ideal candidate will have an excellent understanding of data and technology and a keen interest in the practical application of AI and emerging technologies. This role requires a detail-oriented individual with strong analytical skills and the ability to communicate complex information effectively. It requires a proactive self-starter who can analyse problems, identify practical solutions, and work independently while engaging colleagues where appropriate.
Key Accountabilities
- Manage stakeholder data, data governance activities and data quality processes, becoming a subject matter expert in stakeholder data and data management practices.
- Develop, maintain and continuously improve data quality standards, controls and remediation activities to improve the accuracy, consistency and completeness of data.
- Work with colleagues across Corporate Affairs to understand requirements, analyse business processes and identify opportunities for improvement.
- Translate business requirements into data, technology and process solutions that deliver measurable business value.
- Design and deliver dashboards, reports and visualisations, including the use of Power BI, to support decision-making across Corporate Affairs.
- Administer and continuously improve stakeholder management systems, associated processes and governance frameworks.
- Design and implement solutions that combine data, systems and technologies to meet business requirements and improve operational efficiency.
- Coordinate activities with external suppliers and technology partners, including enhancements, testing, issue resolution and service improvements.
- Investigate and coordinate the resolution of data, system and process-related incidents, ensuring compliance with relevant policies, standards and regulatory requirements
- Contribute to the delivery of wider Strategic Operations & Intelligence team objectives and continuous improvement initiatives.
Qualifications
- Experience in data, analytics or related disciplines along with experience using data visualisation and reporting tools such as Power BI.
- A strong understanding of data management principles, including data models, data structures, governance and data quality management
- Ability to collaborate, build relationships and work effectively across teams.
- Strong verbal and written communication skills, including the ability to present information clearly using PowerPoint, Word and Excel.
- Ability to listen to, understand and synthesise business requirements into practical data, process and technology solutions.
- Strong analytical, problem-solving and critical thinking skills.
- Experience working with large datasets and applying data quality, governance and management principles.
- Experience using data analysis and visualisation tools, such as Power BI.
- Understanding of data structures, data models and information management practices.
- Ability to create, implement and measure performance against standard processes and frameworks.
- Experience administering or supporting business systems, platforms or databases.
- Ability to work with suppliers, technical teams and business stakeholders to deliver improvements and resolve issues.
- Strong attention to detail and organisational skills.
- Ability to work independently, manage competing priorities and deliver outcomes with minimal supervision.
- Adept at navigating challenges, identifying solutions and influencing stakeholders.
- Understanding of compliance, information governance and data protection principles.
- Enthusiastic about technology, innovation and the practical application of AI, with a willingness to continuously learn and develop.
About us
At National Grid, we’re at the heart of a major change in how energy is produced, delivered and used. We connect millions of people to the energy they need across Great Britain and the US, while investing to support a cleaner, more reliable system for the future.
Joining us means working on challenges that matter. You’ll help shape how the energy system evolves, supporting the transition to net zero while helping keep energy affordable and reliable.
This role is based in Warwick, UK, with hybrid working.
More Information
Rewards and benefits
Salary £43,000 to £53,000 commensurate with experience
As well as your base salary, a bonus and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, a salary sacrifice technology scheme, support via the employee assistance line and matched charity giving to name a few.
We will also support with your development during your career with National Grid.
We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates – we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.
Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.
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