Project Manager, Specialty Travel & Events
London
About the Role
We are seeking an experienced and highly organised Project Manager for Specialty Travel and Events to lead the mobilisation, implementation, and delivery of complex projects across our core specialty verticals: UK Government, Navan Events, Healthcare Professionals (HCP), and Energy & Marine.
This role plays a critical part in planning and executing high-impact implementations and service deliveries across these unique sectors, ranging from highly regulated government accounts and dynamic Energy & Marine crew logistics, to compliant HCP programs and bespoke Navan Events.
The successful candidate will be responsible for planning, coordinating, and delivering projects from contract award/conception through to operational handover and business-as-usual delivery.
Working across multiple stakeholders, suppliers, and internal functions, the Project Manager will ensure projects are delivered on time, within budget, and in full alignment with contractual, operational, and regulatory compliance requirements. This role requires a strong project management professional with proven experience in contract mobilisation, cross-functional governance, risk management, and stakeholder engagement across multifaceted travel and event environments.
Key Responsibilities
- Sector Delivery: Lead the planning and delivery of client mobilisations, complex service implementations, and special initiatives across all four portfolio pillars (UK Government, Navan Events, HCP, and Energy & Marine ).
- Contract Compliance: Ensure all Terms and Conditions of Services Contracts and associated Contract Schedules are fulfilled in their entirety across assigned accounts.
- Project Planning: Develop and maintain detailed project plans, timelines, milestones, and delivery schedules tailored to sector-specific constraints (e.g., regulatory frameworks for HCP and Government, rapid mobility requirements for Energy & Marine).
- Cross-Functional Leadership: Coordinate cross-functional teams including Operations, Finance, People, Technology, Legal, Procurement, and Client Services to drive alignment and execution.
- Operational Readiness: Manage project workstreams to ensure seamless transition, operational readiness, and robust testing prior to launch.
- Performance & Risk: Monitor progress against project objectives, report on delivery performance, and proactively identify, assess, and mitigate project risks, issues, and dependencies.
- Transition to BAU: Support and manage the structured transition of accounts from implementation into business-as-usual operations.
- Governance Frameworks: Establish clear governance structures, communication channels, and status reporting mechanisms for key stakeholders and client sponsors.
- Stakeholder Engagement: Build strong, trust-based relationships with internal business leaders, external enterprise clients, and key industry vendors/suppliers.
- Continuous Improvement: Evaluate post-implementation performance, capturing key learnings to continuously refine and standardize project management playbooks across Specialty Travel and Events.
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