Lighting Specification & Project Stream Manager

Ansell Lighting • belfast city district, northern ireland, United Kingdom • 4h ago

The Lighting Specification & Projects Manager will be responsible for overseeing the end-to-end delivery of lighting specifications, supporting projects from initial concept through to production and contractor handover. The role combines technical expertise, client relationship management, and operational leadership, working closely with customers, the Lighting Design Team, and internal departments to ensure solutions are both deliverable and commercially viable.

In addition, the role supports tender submissions and associated administrative processes, ensuring accurate documentation, timely responses, and alignment with project and customer requirements, while leading the Quotations and Bespoke LED teams to deliver high-quality outputs.

Who are Ansell & What do we do:

We design and manufacture internal and external lighting solutions for customers across the whole spectrum of the public and private sectors, with quality and sustainability at the heart of our operations. Established in 1992, we have grown to become a global operator with bases in Warrington and Belfast and state-of-the‑art showrooms in Belfast, Warrington, Madrid and Dublin, supplying to more than 26 countries. Ansell Lighting is a byword for innovation in lighting design and we have won multiple awards for our energy‑efficient luminaires and industry‑leading lighting control system, Octo.

Key Responsibilities:

Specification & Project Management

Manage lighting specifications across a range of commercial projects
Support customers with technical guidance, product selection, and compliant solutions
Oversee project progression from specification through to order fulfilment and delivery
Coordinate contractor pack requirements, ensuring accurate and timely documentation
Liaise with internal departments (sales, production, logistics) to ensure smooth project execution

Build and maintain strong relationships with key customers, contractors, and partners
Act as a primary point of contact during live projects
Attend customer and site meetings where required (occasional travel)
Provide responsive support for ongoing and evolving project requirements

Bespoke & Technical Solution Delivery

Support and manage bespoke lighting orders, particularly LED strip solutions
Work closely with customers to interpret custom requirements and translate into deliverable solutions
Ensure all bespoke requests are technically viable, commercially sound, and deliverable within required timelines

Lead and manage the bespoke LED strip team
Allocate workload, monitor performance, and support team development
Drive continuous improvement in processes, quality, and delivery efficiency
Ensure team alignment with business objectives and customer expectations

Cost

Support achievement of quarterly and annual sales targets through accurate specification and customer support.

Safety

Maintain up‑to‑date knowledge of company policies and safety procedures.
Follow all required PPE and safety protocols.

People Management

Support colleagues and promote a professional, respectful working environment.
Manage personnel‑related issues in line with company policies.
Build strong working relationships across all levels, including Warehouse, Accounts, Sales, and external customers.
Highlight issues promptly and collaborate on solutions.

General

Work independently, managing workload and priorities effectively.
Review customer non‑conformance reports and determine acceptance or rejection following investigation.
Adapt responsibilities as required to meet evolving business needs.

Are you right for us?

Our Lighting Specification & Project Stream Manager will have/be:

Good level of general education
Proven experience in a customer service leadership or management role.
Customer service approach and experience.
Customer accounts.
Experience of working as a member of process improvement activities against a clear set of objectives
Good communication and interpersonal skills
Change control & version management
System minded – able to pick up and train on new systems quickly/effectively.
Somebody with a proactive attitude and a willingness to learn and progress in their role as the business develops.
Ability to work on own initiative and manage own workload, and to work within given deadlines.
Excellent analytical skill with great attention to detail
Able to work independently as well as within a team environment.
Able to gain respect of others and their ‘buy in’
Good communication and interpersonal skills.
System minded – able to pick up and train on new systems quickly/effectively.
Somebody with a proactive attitude and a willingness to learn and progress in their role as the business develops.
Ability to work on own initiative and manage own workload, and to work within given deadlines.
Able to operate confidently and communicate effectively at all levels, both verbally and in a written form
Confidence when dealing with customers and other members of staff.
Professional attitude at all times.
Experience of working within a Lighting organization.
An understanding of the Lighting Industry.
UK & International Lighting knowledge.
Knowledge of Quality Management System ISO

And now for the Good Stuff:

We are all about our customer experience and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

Competitive salary, benefits, (Salary DOE)
28 days holiday - includes Bank Holidays (increasing with length of service plus Christmas shut down)
Discount on our products
Recognition and rewards scheme
Access to our learning platform including great training and development programs.

#J-18808-Ljbffr