Dot Compliance is an AI-powered cloud software company delivering electronic Quality Management System (eQMS) solutions to life sciences organizations worldwide. Built natively on Salesforce, our platform replaces paper-based quality processes with digital systems that are scalable, compliant, and always audit-ready — helping our customers bring safe products to market faster.
As a Project Manager, you will guide life sciences customers through their digital quality transformation. You will owneQMSimplementations end to end, coach customers on quality best practices, and make sure every project delivers measurable value.
You will thrive here if you know your way around life sciences regulatory and quality processes, are technically minded, enjoy presenting and training, and communicate with confidencein English.
Key Responsibilities
- Leadcustomer implementation projects end to end, keeping scope, timelines, and qualityobjectiveson track.
- Partnerwith customers to configure andoptimizeDot Compliance solutions around theirbusinessand compliancerequirements.
- Share best practices andprovidestrategic guidanceacrossthefullproject lifecycle.
- Runtraining sessions, workshops, and ongoingcoachingbuildlastingquality managementcapability on the customer side.
- Buildandmaintaindetailed work plans, schedules, estimates, and resource allocations.
- Track progress, surface risks early, and drive proactive mitigation.
- Use AI-powered tools to accelerate customer deliverables — project plans, configuration documentation, and training materials — without compromising accuracy, quality, orcompliance.
- Act as a trusted advisor and build long-term customer relationships that outlast the implementation.
Dot Compliance is an AI-powered cloud software company delivering electronic Quality Management System (eQMS) solutions to life sciences organizations worldwide. Built natively on Salesforce, our platform replaces paper-based quality processes with digital systems that are scalable, compliant, and always audit-ready — helping our customers bring safe products to market faster.
As a Project Manager, you will guide life sciences customers through their digital quality transformation. You will owneQMSimplementations end to end, coach customers on quality best practices, and make sure every project delivers measurable value.
You will thrive here if you know your way around life sciences regulatory and quality processes, are technically minded, enjoy presenting and training, and communicate with confidencein English.
Key Responsibilities
- Leadcustomer implementation projects end to end, keeping scope, timelines, and qualityobjectiveson track.
- Partnerwith customers to configure andoptimizeDot Compliance solutions around theirbusinessand compliancerequirements.
- Share best practices andprovidestrategic guidanceacrossthefullproject lifecycle.
- Runtraining sessions, workshops, and ongoingcoachingbuildlastingquality managementcapability on the customer side.
- Buildandmaintaindetailed work plans, schedules, estimates, and resource allocations.
- Track progress, surface risks early, and drive proactive mitigation.
- Use AI-powered tools to accelerate customer deliverables — project plans, configuration documentation, and training materials — without compromising accuracy, quality, orcompliance.
- Act as a trusted advisor and build long-term customer relationships that outlast the implementation.
Requirements
Qualifications
- 7+ yearsin professional services, Customer Success, or project management within the life sciences sector.
- Stronggraspof regulatory requirements and quality processesacrosspharma, biotech, and/or medical devices (e.g., ISO 13485, FDA 21 CFR Part 11).
- Experience witheQMSimplementation, preferably on Salesforce-based platforms.
- Demonstrated ability to manage complex projects and lead cross-functional teams.
- Bachelor’s degree inscience, Engineering, Business Administration, ora relatedfield.
- Excellent writtenand verbalcommunication in English (German or French a plus).
- Strong problem-solving, organizational, and stakeholder management skills.
A+ if you meet these requirements:
Bonus Points
- Experience with Dot Compliance or similar cloud-based QMS platforms.
- Familiarity with Salesforce CRM or Force.com platform.
- PMP, PRINCE2, or equivalent project management certification.
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