Position : Senior IT Project Manager – ERP & Enterprise Systems (Manufacturing)
Location : Philadelphia, PA
Reports To : CFO
Job Summary
The Senior IT Project Manager – ERP & Enterprise Systems is responsible for leading, planning, and executing enterprise-wide IT initiatives with a strong emphasis on ERP systems, manufacturing operations, and data-driven platforms . This role serves as the primary owner of Microsoft Dynamics 365 (D365) and related enterprise applications, ensuring systems are scalable, secure, and aligned with business objectives.
This position combines hands-on ERP system knowledge , IT systems and application oversight , and formal project management leadership to deliver technology solutions across manufacturing, finance, operations, and supply chain functions. This role requires deep experience managing cross-functional stakeholders, external vendors, and technical teams while driving system modernization, optimization, and continuous improvement.
Manufacturing ERP experience is mandatory .
Key Responsibilities:
Project & Program Management
- Lead end-to-end project management for ERP, IT systems, and enterprise application initiatives, from planning and requirements gathering through deployment and post-implementation support.
- Own project scope, schedules, budgets, resource planning, risk management, and change control using formal project management methodologies.
- Develop and maintain detailed project plans, status reports, KPIs, and executive dashboards.
- Ensure alignment between business objectives, IT strategy, and system deliverables.
- Serve as the primary liaison between business stakeholders, IT, vendors, and system integrators.
- Enforce governance standards, documentation requirements, and compliance with internal controls.
ERP Development, Support & Administration
- Own the overall health, performance, and roadmap of Microsoft Dynamics 365 (Finance, Supply Chain, and Manufacturing modules).
- Manage the full D365 environment lifecycle using Microsoft Lifecycle Services (LCS) , Azure DevOps, and Power Platform Admin Center.
- Oversee and coordinate ERP system upgrades, patches, quality updates, and releases. Direct ERP configuration, enhancements, integrations, and custom development (X++, integrations, Power Platform). Ensure ERP supports core manufacturing operations including production, MRP, inventory, procurement, costing, and quality. Lead ERP troubleshooting, root cause analysis, and Tier 3 issue resolution.
Manufacturing Systems & Data Platforms
- Partner with manufacturing, operations, and supply chain teams to optimize ERP and shop floor system usage.
- Support and integrate manufacturing data systems , including PIMS (Plant Information Management Systems) and DAMMS .
- Ensure system reliability and accuracy for production reporting, scheduling, inventory management, and compliance.
- Translate manufacturing requirements into technical and functional system solutions.
Data & Analytics
- Drive data strategy and reporting capabilities across ERP and manufacturing systems.
- Lead development and maintenance of dashboards and reports using Power BI and ERP reporting tools.
- Ensure data integrity, governance, and consistency across enterprise systems.
- Support executive and operational reporting needs with actionable insights.
Security & Compliance
- Design and enforce ERP and system security using role-based access control (RBAC) and segregation of duties (SoD)
- Manage user access, licensing, onboarding, and offboarding
- Conduct security audits and ensure compliance with internal policies and regulatory requirements (e.g., SOX, GDPR, CCPA where applicable
Vendor & Stakeholder Management
- Manage relationships with Microsoft partners, ERP vendors, system integrators, and consultants.
- Lead vendor selection, contract oversight, and performance management
- Ensure external partners deliver on scope, timeline, quality, and budget commitments
Required Qualifications:
Education:
- Bachelor’s degree in information technology, Computer Science, Engineering, Business, or a related field
Experience:
- 8–10 years of progressive experience in IT systems, ERP platforms, and enterprise applications
- Significant hands-on experience with Microsoft Dynamics 365 (Finance & Operations / Supply Chain)
- Manufacturing industry experience is mandatory , including ERP support of manufacturing operations
- Proven experience leading complex, cross-functional IT and ERP project
Project Management:
- Certified Project Manager (CPM) or equivalent project management certification.
- Strong experience applying structured project management methodologies (Agile, Waterfall, or hybrid)
Technical & Functional Expertise:
- ERP development and support experience
- Knowledge of IT systems and application programming concept
- Experience with Power BI , data systems, and reporting platform
- Familiarity with PIMS, DAMMS , and manufacturing data environments
- Strong integration, data flow, and system architecture understanding
Leadership & Communication:
- Excellent stakeholder management and communication skills
- Ability to translate technical concepts into business-focused outcomes
- Proven ability to lead teams, influence decisions, and drive accountability
Preferred Qualifications:
- Microsoft certifications (e.g., MB-300, MB-310, MB-920)
- ERP implementation and transformation experience
- Experience with SQL Server, SSRS reporting, or X++ code deployment
- Familiarity with Agile/Scrum methodologies for project delivery
- Experience with Azure services, integrations, and DevOps.
- Experience supporting regulated or highly controlled manufacturing environments.
