Project Overview
Ontario's Public Safety Radio Network (PSRN) is one of the largest and most complex public safety radio networks in North America, covering approximately 750,000 km2 and serving more than 38,000 front-line and emergency responders. The Government Mobile Communications branch (GMCB) under the Ministry of Solicitor General has undertaken an ambitious project to upgrade and modernize the PSRN system, making it more compatible with neighbouring networks. A supplier has been selected to provide equipment and services. GMCB is executing this large project in collaboration with other ministries and partners. Project execution is underway across workstreams including business analysis, vendor coordination, stakeholder management, training, organizational change management, project governance, radio resources acquisition and deployment, network design and remediation, radio site readiness, planning and execution of transition, and service management.
Key Responsibilities
- Manage, oversee, track, and update large complex projects, including the schedule, risks, and deliverables.
- Lead executive governance, reporting, and decision-support activities by synthesizing complex technical, operational, and stakeholder information into materials suitable for senior government decision-makers.
- Provide strategic leadership and advisory services to support the successful delivery of the Public Safety Radio Network (PSRN) program, engagement, risk management, issue resolution, and cross-project coordination.
- Work with project team to ensure successful delivery for the Public Safety Radio Network (PSRN) project.
- Develop executive project status briefings, brief senior management and develop new revised content with short turnaround times with a quality focus.
- Working with the GMCB managers and team representatives and in partnership with other project managers to develop integrated project reporting.
- Develop project or detailed plans that identify resource, time, and budgetary needs.
- Overall management of the monthly governance cycle: collection; editing; development of new materials.
- Synthesize project reporting status and progress across committees, senior management input and overall strategy.
- Managing deliverables and dependencies that cross multiple in-flight projects.
- Supporting the PSRN Program by proactively identifying, communicating, and managing multi-faceted risks and issues to deliver superior customer service experience and to support efficient and effective project delivery.
- Interacting directly with project team members and leadership to develop and maintain strong ongoing relationships to ascertain clear mitigation strategies and to provide further details on project issues/activities.
- Developing detailed content and presenting ministry-specific dashboards, reports, and other project management collateral for OPS Executive committee material and briefing presentations.
- Proactively communicate risks and issues pertaining to the PSRN projects, describing mitigation options, and preparing/researching these through PSRN governance committees.
- Work with senior project managers to describe project implementation plans that have clear target dates and monitor progress against them.
- Develop material to describe the financial management of project as necessary or if needed.
- Developing briefing materials to describe complex network implementation and or transition and migration strategies with cross stream dependencies including vendor activities.
- Developing and providing communication material on implementing network implementation and or transition plans.
- Managing large-scale, complex, development of monthly PSRN governance committee material, attendance and developing/maintaining related terms of reference.
Qualifications & Requirements
REQUIRED
- Must be able to work 3 days onsite per week
- At least 5 years of experience in a senior leadership role that has extensive experience in project/program management in large scale, multiyear, complex technology projects.
- In-depth knowledge of, and direct proven experience applying all phases (concept, definition, planning, implementation, and closeout) of advanced project management concepts, practices, and procedures to a large-scale, complex, high-value projects in order to meet critical timelines.
- Communication skills that support the translation of technical information to support delivery of executive presentations, briefing notes, and synthesis of key major project and operational issues.
- Demonstrated enhanced communication skills that support the translation of technical information to support delivery of executive presentations, briefing notes, and synthesis of key major project and operational issues.
- Ability to proactively identify and communicate risks, issues, or problems, gather relevant information, perform analysis, develop options and recommendations; and build reports to support decision-making on project scope, schedule, cost, etc.
- Demonstrated program management experience leading executive governance cycles, including the development of materials, recommendations, and decision packages for senior executive committees.
- A senior leader with OPS executive experience with the ability to lead monthly executive review cycles, monitor progress, provide guidance on the development of strategies.
- Strategic orientation: able to develop multi-year strategies and operational plans while building relationships within the team and with key stakeholders.
- Excellent executive communication and organizational skills.
- Problem solver: ability to quickly identify and analyze risks, issues, and problems, develop mitigation options and make appropriate recommendations for resolution.
- Superior consultation, negotiation, and relationship management skills; able to create a positive team environment.
- At least 5 years of experience as a senior leader in project/program management in a government role.
- Proven ability to manage a demanding workload with senior government officials.
EVALUATION CRITERIA
Communication and Relationship Management - 35 points
- Excellent communications skills, both written and verbal. Able to succinctly articulate key project information in a politically astute manner to executive decision makers.
- A leader with the ability to coordinate multiple tasks, engage junior staff, monitor progress, provide guidance and communicate milestones.
- Able to build relationships with senior project partners, establish trust, and establish a common/shared goal through effective facilitation, consultation, and interpersonal skills.
- Experience developing and presenting briefing notes, status reports, communications, team & executive presentations. Attention to detail and quality.
- Direct experience in presenting/working with executive offices that demonstrate business acumen and discretion.
- Communication skills that support the translation of technical information to support delivery of executive presentations, briefing notes, and synthesis of key major project and operational issues.
- Provide strategic advice on navigating complex, sensitive, and high-profile issues with political acuity, diplomacy, and sound judgment.
- Communicates complex information clearly and persuasively to diverse audiences, including senior decision-makers.
- Demonstrated experience synthesizing complex technical, operational, financial, and stakeholder information into concise executive briefing materials and strategic recommendations.
Program Management Skills - 25 points
- Demonstrated program management experience leading executive governance cycles, including the development of materials, recommendations, and decision packages for senior executive committees.
- Demonstrated experience providing strategic advice, options analysis, and recommendations to senior executives responsible for large-scale, high-profile programs.
- Proven ability to manage a demanding workload with senior government officials.
- Ability to apply and interpret business rules and concepts in daily work.
- Experience leading strategic planning involving multiple projects and working across teams to achieve project goals or resolve current operational issues.
- Demonstrated senior experience leading governance committee meeting material development, meetings, preparing and distributing/presenting project updates, risk mitigations, recommendations, etc. to project stakeholders.
- Ability to integrate vendor commitments into overall project reporting and report where contractual obligations are met.
- Experience managing complex interdependencies related to key contract deliverables.
- Demonstrated experience identifying and evaluating specific issues or risks, providing options analysis, and recommending action plans to mitigate the risks.
- Experience developing/reviewing and maintaining project management artefacts/project collaterals, such as, meeting minutes, project plans, briefing notes, change requests with a view of business acuity.
- Experience leading/directing with both the business users and technology / infrastructure teams.
- Excellent planning and time management skills with a focus on attention to detail.
Experience in a large public sector entity - 20 points
- Senior leadership experience working on related large and complex projects.
- Demonstrated experience of leading and delivery complex projects which includes multiple stakeholders.
- Knowledge and experience both in strategic and operational public sector governance models, experience managing complex, multi-unit, multi-stakeholder, and multiple levels of public sector executive stakeholder project team.
- Demonstrated experience developing mutually beneficial relationships in a public safety environment.
- Demonstrated experience providing strategic advice and recommendations to senior executives, governance committees, or public-sector decision-makers.
Analytical and Problem Solving - 20 points
- Ability to proactively identify risks, issues, or problems, gather relevant information, perform analysis, develop options and recommendations in a technology delivery environment; and build reports to support decision-making on project scope, schedule, cost.
- Accurately document issues, gaps, and inconsistencies when they happen and develop strategies/mitigations/lessons learned.
- Utilize judgement to explore cross team/project opportunities for improvement.
- Demonstrated ability to synthesize large volumes of technical, operational, financial, and stakeholder information into concise analysis that supports executive decision-making.
Key Skills & Competencies
Project Management, Program Management, Risk Management, Vendor Coordination, Executive Reporting, Dashboard Development, Financial Management, Governance, SharePoint
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