At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands‑on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency.
Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals.
If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health — including the opportunity to work with cutting‑edge AI technologies — you will find purpose and opportunity at Signant Health.
About the Role
The Project Manager is responsible for the planning, execution, and completion of projects considering budget, timelines, resources, and task management. You will communicate transparently and in a timely manner with assigned Signant Health clients and internal stakeholders, managing project risks and ensuring timely resolution while reporting status with appropriate internal and external stakeholders. This role requires an effective leader who excels in problem‑solving, can motivate a result‑oriented team, and builds trust‑based relationships with Signant Health clients. You will contribute to the implementation of company‑wide process improvements to ensure effective and efficient project delivery.
KEY ACCOUNTABILITIES - Function
- Manage and lead initial project delivery tasks, including the software development lifecycle (SDLC) of simple to medium complexity studies.
- Ensure project systems are built and released in accordance with client expectations; lead the project system change control process.
- Support implementation of complex, multi‑product projects as needed.
- Manage projects in accordance with established timelines, budgets, quality standards, and contractual requirements.
- Review, approve, and maintain project and corporate systems and documentation.
- Handle client escalations independently; work with internal and client teams to resolve issues and elevate as appropriate in a timely manner.
- Serve as the primary contact for customers on assigned projects; ensure quality of communication with clients in terms of cadence, content, and audience.
- Manage financial health of assigned projects, including vendor services, licensing, payments, invoicing, devices, resource assignments, and vendor management activities.
- Collaborate with other functional areas to ensure project delivery meets timelines and client expectations within budget.
- Identify and document Incident Reports with Quality Management; coordinate client notification and closure.
- Report project status updates to internal and external stakeholders.
DECISION MAKING AND INFLUENCE
- Demonstrated ability to lead through influence.
- Capable of weighing risks and making decisions that align with Signant values and strategy.
- Manage customer escalations effectively, with follow‑up and closure.
KNOWLEDGE, SKILLS & ATTRIBUTES
- Bachelor's degree or equivalent professional experience
- Proven experience in a Project Management role or equivalent
- Understanding of the software development life cycle and specification and configuration of software products
- Demonstrated ability to manage multiple projects simultaneously with excellent time management, communication (oral and written), and organizational skills
- Detail‑oriented with focus on first‑time quality delivery
- Proficiency with MS Office Suite (Word, Excel, MS Project, PowerPoint)
- Ability to communicate effectively with all levels of the organization; comfortable presenting to diverse and large audiences
- Proven ability to direct project activities, ensure customer satisfaction, and adhere to study budgets
- Must show initiative and be able to work independently as needed
- Background in pharmaceutical, medical device, medical education, or CRO industries
- Experience with clinical trials, pharmaceutical industry, or life sciences
- Knowledge of the clinical research environment and Good Clinical Practice (GCP) principles
- Project Management Professional (PMP) or equivalent certification
- Willingness to travel for business (overnight trips expected quarterly)
Why Signant Health?
At Signant Health, your work has real impact. Everything we build, support, and deliver helps advance clinical research and bring new treatments to patients faster — improving lives around the world. Our teams combine science, technology, and operational expertise to solve complex clinical trial challenges, and every role contributes to that mission.
We offer a collaborative, global environment where you can grow your career while working alongside experts across clinical, technology, data, and operations, with opportunities to learn, take ownership, and drive meaningful innovation — not just maintain the status quo.
If you are looking for purpose‑driven work, smart colleagues, and the opportunity to help shape the future of clinical research and digital health, Signant Health is the place to do it.
At Signant Health, accepting difference isn't enough — we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients, and our community.
We are proud to be an equal opportunity workplace and an affirmative action employer, committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Prior to their start date, all new hires are required to be verified through a thorough background check and identity verification to confirm eligibility for employment.
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