Keep multi-team projects honest — scope, timeline, budget, and the client relationship. You will be the US-hours anchor for engagements delivered by our India teams, and clients will know your name. You keep calm when things go sideways and turn ambiguity into a plan.
Delivery Management
- Run 2–4 concurrent client engagements from kickoff to launch.
- Own sprint planning, standups, and demos across US and India time zones.
- Keep scope, timeline, and budget aligned and visible at all times.
Client & Stakeholder Management
- Be the primary point of contact for clients through the engagement.
- Report status clients actually read — clear, honest, and short.
- Manage expectations and scope changes transparently with clients and delivery leads.
Risk & Process
- Surface risks early and drive them to resolution before they become escalations.
- Facilitate agile ceremonies without cargo-culting them.
- Continuously improve our delivery playbook from what each project teaches.
Requirements
- 4+ years managing software projects, ideally in an agency or services context.
- Experience coordinating distributed teams across US and India time zones.
- Fluency in agile ceremonies without cargo-culting them.
- Enough technical depth to follow architecture and API discussions.
- Calm, structured communication when things go sideways.
Nice to Have
- PMP, CSM, or SAFe certification.
- Experience with AI or data projects and their peculiar uncertainties.
- Client-side experience — you know what it feels like to be the buyer.
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